Markets.com Review

markets.com screenshot of website

Overview

Risk Warning: Your Capital is at Risk

Markets.com is a multi-asset broker offering Contracts for Difference (CFD) trading to retail traders. CFDs allow traders to speculate on the price of assets without actually owning them in their accounts. The Markets.com platform enables traders to trade thousands of instruments across several different asset classes. This impressive menu of financial products and its innovative trading platform have made Markets.com a global leader in the CFD brokerage industry.

Markets.com has been recognized by industry professionals for its excellent trading platform and first-rate customer service. In 2012 the firm received the Forex Best Customer Service award at the London Investor Show and the Global Banking & Finance Review award for Best Broker in Customer Service. Markets.com received Best Forex Trading Platform and Best Forex Provider at the 2017 UK Forex Awards.

Traders seeking a competent, reliable online broker with a huge menu of CFDs to trade at competitive spreads would do well to consider Markets.com as their broker. This Markets.com review will give readers important facts about the broker and discuss its major strengths and weaknesses.

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 markets.comlogo
www.markets.com
OverviewMulti-asset broker offering Contracts for Difference (CFD) trading to retail investors
Founded2007
ProductCFDs
Marketsbonds
commodities
cryptocurrencies
forex
indices
ETFs
shares
Countries Served Markets.com serves customers in most countries across the globe. See below for restricted countries
Minimum Deposit$100
FeesTraders don’t pay commissions on CFD trades. Instead, they pay a Markets.com spread on each trade. Customers pay no other Markets.com fees, including when depositing and withdrawing funds.
Regulator(s)The Cyprus Securities Exchange
, Australian Securities and Investment Commission and The Financial Services Board South Africa
Customer Support24-hour support 5 days a week through email or live chat
Awards2012 Forex Best Customer Service award at the London Investor Show.
2012 Global Banking & Finance Review award for Best Broker in Customer Service.
2017 Best Forex Trading Platform and Best Forex Provider at the 2017 UK Forex Awards.
Demo AccountYes

Background

Markets.com was founded in 2007 under the name GFC Markets. In 2010 it took the name Markets.com after its owner Safecap Investments Ltd. merged with forex software developer TradeFX. In 2015 Playtech plc, a publicly traded software company acquired TradeFX, and thus Markets.com, for €458 million.

Where Does Markets.com Operate?

Markets.com serves customers in most countries across the globe.

See a shortlist of some of the many countries Markets.com operates in

  1. Andorra
  2. Argentina
  3. Austria
  4. Bahrain
  5. Bulgaria
  6. Chile
  7. Croatia
  8. Cyprus
  9. Czech Republic
  10. Denmark
  11. Estonia
  12. Finland
  13. France
  14. Gibraltar
  15. Greece
  16. Hungary
  17. Iceland
  18. Isle of Man
  19. Italy
  20. Kuwait
  21. Latvia
  22. Liechenstein
  23. Lithuania
  24. Luxembourg
  25. Malta
  26. Mexico
  27. Monaco
  28. The Netherlands
  29. Norway
  30. Oman
  31. Poland
  32. Portugal
  33. Qatar
  34. Romania
  35. Saudi Arabia
  36. Slovakia
  37. Slovenia
  38. Spain
  39. South Africa
  40. Sweden
  41. Switzerland
  42. United Kingdom
  43. United Arab Emirates
  44. Uruguay

The platform is offered in the following languages: English, French, Arabic, Italian, Spanish, Dutch, German, Greek, Norwegian, Russian, Polish, Czech, Danish, Finish, Swedish.

Customers in the following countries and territories are NOT allowed to open accounts due to local laws and regulations:

See all the countries Markets.com are NOT allowed to open accounts in

Afghanistan
Algeria
American Samoa
Angola
Australia
Belgium
Bosnia
Herzegovina
Brazil
Cambodia
Canada
China
Cuba
Democratic People’s Republic of Korea (DPRK)
Guam
Guyana
Hong Kong
Indonesia
Iran
Iraq
Israel
Japan
Lao People’s Democratic Republic
Macao
Malaysia
Myanmar
New Zealand
Northern Mariana Islands
Panama
Papua New Guinea
Philippines
Puerto Rico
Russia
Singapore
South Korea
Sudan
Syrian Arab Republic
Taiwan
Thailand
Turkey
Uganda
US Virgin islands
USA
Vanuatu
Vietnam
Yemen


Can I Trust Markets.com?

Yes, Markets.com is a safe and secure way to trade CFDs. The firm is regulated by the Cyprus Securities Exchange (CySEC) and the Financial Services Board (FSB) in South Africa and therefore is required to comply with the strict regulations of these agencies. One such requirement is that the broker must submit financial statements regularly to CySEC to ensure that the firm possesses the adequate capital to operate.

See the table below for exactly which regulator covers you in your country and what protection is offered.

RegulatorCountries CoveredProtection OfferedAdditional Protection Offered
Cyprus Securities Exchange (CySEC)Andorra, Argentina, Austria, Bahrain, Belgium, Bulgaria, Chile, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Gibraltar, Greece, Hungary, Iceland, Isle of Man, Israel, Italy, Kuwait, Latvia, Liechenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, The Netherlands, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Slovakia, Slovenia, Spain, South Africa, Sweden, Switzerland, United Kingdom, United Arab Emirates and Uruguay.All client funds are held in a segregated client bank accountThe Investor Compensation Fund may provide up to €20,000 if Markets.com fails.
Financial Services Board (FSB)South AfricaFSB ensures consumrs are treated fairly by the financial services providers they deal with, and that they enjoy a safe investment environment
Australian Securities and Investments Commission (ASIC)AustraliaAll client funds are held in a segregated client bank account

Cyprus Securities Exchange (CySEC)

Markets.com is operated by Safecap Investments Limited – a Cyprus Investment Firm (CIF) which is licensed and regulated by the Cyprus Securities and Exchange Commission (CySEC) under license number 092/08. For more information, you can inspect their CySEC membership details here.

The Cyprus Securities and Exchange Commission is the financial regulatory agency of Cyprus. Cyprus is a member of the European Union and is a financial services industry hub. The country ranks well in the Transparency International league table of countries based on their corruption perception index.

Regulators require Markets.com to segregate all customer funds in separate bank accounts. If Markets.com were to become insolvent for any reason, the firm could not use clients’ assets to pay its creditors. Customer funds also receive protection through CySEC’s Investor Compensation Scheme. This scheme compensates account holders in the event of a brokerage firm’s financial collapse or its inability to make customers whole on their account balances. See the Investor Compensation Fund for more details.

Financial Services Board (FSB)

The Financial Services Board (FSB) oversees the non-banking financial services industry,  including financial advisors and brokers. Markets.com, operated by Safecap Investments Limited, is licensed under license number 43906.

Traders should also take comfort in the fact that Playtech plc, the parent company of Markets.com, is publicly traded on the London Stock Exchange main market and is a constituent of the FTSE250. As a publicly traded firm, it must regularly disclose information to the public about its financial health.

Markets.com uses SSL encryption technology to protect its servers from hackers and unauthorized users. The broker only works with PCI-certified international payment service providers. In addition, Markets.com uses firewalls and encryption to protect data transmissions. The firm asserts in its Privacy Policy that it will only share customer information with Safecap and its affiliates and not with any third parties unless required by law.

Markets.com Trading Products

Markets.com offers customers trading in CFDs on seven different classes of assets:

  1. shares
  2. forex
  3. cryptocurrencies
  4. indices
  5. ETFs
  6. commodities
  7. bonds

1) Shares

Markets.com traders have access to markets in 2,000 shares from 12 major markets and several other countries. Some of the most popular shares available include:

  1. Apple
  2. Google
  3. Facebook
  4. Alibaba
  5. Netflix
  6. Glencore
  7. PayPal
  8. Ferrari
  9. BMW
  10. Baidu

2) Forex

Markets.com provides markets in more than 50 pairs including all majors, minors and many exotics:

Markets.com Forex Trading

MajorsMinorsExotics
AUD/USDAUD/CADCHF/PLN
EUR/USDAUD/CHFEUR/CZK
GBP/USDAUD/JPYEUR/HUF
NZD/USDAUD/NZDEUR/PLN
USD/CADCAD/CHFEUR/RON
USD/CHFCAD/JPYEUR/RUB
USD/JPYCHF/JPYEUR/TRY
EUR/AUDGBP/RON
EUR/CADGBP/TRY
EUR/CHFUSD/BRL
EUR/GBPUSD/CNH
EUR/JPYUSD/CZK
EUR/NOKUSD/HUF
EUR/NZDUSD/INR
EUR/SEKUSD/MXN
GBP/AUDUSD/PLN
GBP/CADUSD/RON
GBP/CHFUSD/RUB
GBP/JPYUSD/TRY
GBP/NZDUSD/ZAR
GBP/SGD
NZD/CAD
NZD/CHF
NZD/JPY
USD/DKK
USD/NOK
USD/SEK
USD/SGD

3) Cryptocurrencies

Markets.com offers trading in 11 different cryptocurrency pairs:[/toggle]

Markets.com Cryptocurrency Pairs

BCHUSD
Bitcoin
BITCOINEUR
Dash
DASHEUR
ETHCLASSIC
Ethereum
ETHEREUMEUR
Litecoin
LITECOINEUR
RIPPLE

4) Indices

Markets.com traders can trade more than 25 major indices from over 20 countries including the S&P 500, Dow Jones, NASDAQ, Nikkei, DAX and FTSE 100:

Markets.com Major indices

Amsterdam25
Australia200
China50
Denmark20
Dollar Index
Europe50
France40
Germany30
Greece20
HongKong45
India50
Italy40
Japan225
Moscow50
MSCI Taiwan
Norway25
Poland20
SAfrica40
Spain35
Sweden30
Swiss20
Tech100
UK100
USA2000
USA30
USA500
VIXX

4) ETFs

Markets.com traders have access to more than 30 different ETFs across the globe:

Markets.com ETFs

ACWI
AGQ
ChinaCSI300
DBC
DEM
DIA
DLN
EWT
EWY
FAS
FAZ
FXE
IDU
IWM
IWO
MDY
MSCI Mexico
QID
QLD
SDS
SFYAX
SLV
SPXU
SPY
SSO
TBT
TWM
TZA
USO
VTI
XLB
XLE
XLF
XLI
XLK
XLP
XLU
XLV
XLY

5) Commodities

Markets.com provides markets in the most popular hard and soft commodity CFDs globally:

Markets.com Commodities

Aluminum
Brent Oil
Cocoa
Coffee
Copper
Corn
Cotton
Gold
Heating Oil
Natural Gas
Oil
Palladium
Platinum
Rice
Silver
Soybean
Sugar
Wheat
Zinc

6) Bonds

Markets.com provides markets on CFDs for several popular bond instruments:

Markets.com Bonds

GER10YBond
Gilt10Y
JPN10yBond
TBOND30
TNOTE10


Markets.com Account Types

Markets.com keeps its simple and offers only two types of accounts – a demo account and a real money account. Both accounts offer the same features with the only difference being that the demo account uses practice funds.

Demo account holders can keep their accounts open for an unlimited amount of time. In the left panel of the main trading screen there is a button that allows traders to switch back and forth between their real and demo accounts. Traders on the Markets.com mobile app also have the ability to switch back and forth easily between the demo and real accounts.

Demo accounts receive $10,000 in virtual funds to start and have immediate access to real-time analytics and charting capabilities. Traders can open a real money account with $/€/£ 100. The quantity is the same regardless of the currency used to make the deposit. Both account types come with access to Markets.com 24/5 support and all of the site’s educational materials.

Markets.com Spreads and Fees

Traders don’t pay commissions on CFD trades. Instead, they pay a Markets.com spread on each trade. The broker offers very competitive pricing on all its CFDs including spreads as low as 2 pips on popular currency pairs such as GBP/USD and EUR/USD.

Markets.com informs trades of the minimum spread on each product. However, if market volatility increases, these Markets.com spreads may be greater. Below are the minimum Markets.com spreads for each type of asset:

Shares: Spreads on the more than 2,000 share CFDs available for trading vary greatly by country and liquidity in the underlying shares. Traders should consult the Markets.com website for more details.

Major Currency Pairs

Markets.com Major Currency Pairs

InstrumentSpreads in Pips (as low as)
AUD/USD3
EUR/USD2
GBP/USD2
NZD/USD4
USD/CAD3
USD/CHF3
USD/JPY3

Minor Currency Pairs

Markets.com Minor Currency Pairs

InstrumentSpreads in Pips (as low as)
AUD/CAD8
AUD/CHF7
AUD/JPY4
AUD/NZD6
CAD/CHF8
CAD/JPY6
CHF/JPY4
EUR/AUD9
EUR/CAD5
EUR/CHF5
EUR/GBP3
EUR/JPY4
EUR/NOK80
EUR/NZD20
EUR/SEK100
GBP/AUD7
GBP/CAD12
GBP/CHF5
GBP/JPY4
GBP/NZD9
GBP/SGD60
NZD/CAD10
NZD/CHF7
NZD/JPY3
USD/DKK20
USD/NOK100
USD/SEK100
USD/SGD6

Exotic Currency Pairs

Markets.com Exotic Currency Pairs

InstrumentSpreads in Pips (as low as)
CHF/PLN40
EUR/CZK70
EUR/HUF72
EUR/PLN35
EUR/RON250
EUR/RUB100
EUR/TRY30
GBP/RON250
GBP/TRY30
USD/BRL6
USD/CNH2.5
USD/CZK70
USD/HUF75
USD/INR1
USD/MXN10
USD/PLN30
USD/RON200
USD/RUB75
USD/TRY30
USD/ZAR120

Cryptocurrency Pairs

Markets.com Cryptocurrency Pairs

InstrumentSpreads in Pips (as low as)
BCHUSD12.00 (USD)
Bitcoin25.00 (USD)
BITCOINEUR30.00 (EUR)
Dash6.00 (USD)
DASHEUR5.00 (EUR)
ETHCLASSIC0.1380 (USD)
Ethereum6.00 (USD)
ETHEREUMEUR5.00 (EUR)
Litecoin0.80 (USD)
LITECOINEUR0.50 (EUR)
RIPPLE0.0030 (USD)

Indices

Markets.com Indices

InstrumentSpreads (as low as)
Amsterdam250.19 (EUR)
Australia2003.00 (AUD)
China5020.00 (USD)
Denmark202.50 (DKK)
Dollar Index0.05 (USD)
Europe502.00 (EUR)
France401.25 (EUR)
Germany301.20 (EUR)
Greece2015.00 (EUR)
HongKong4510.00 (HKD)
India505.00 (USD)
Italy4015.00 (EUR)
JAPAN22510.00 (JPY)
Moscow501.00 (RUB)
MSCITaiwan0.20 (USD)
Norway252.00 (NOK)
Poland203.00 (PLN)
SAfrica4073.00 (ZAR)
Spain357.00 (EUR)
SWEDEN300.50 (SEK)
Swiss205.00 (CHF)
TECH1000.75 (USD)
UK1001.20 (GBP)
USA20000.40 (USD)
USA302.00 (USD)
USA5000.60 (USD)

ETFs

Markets.com ETFs

InstrumentSpreads (as low as)
ACWI0.20 (USD)
AGQ0.08 (USD)
ChinaCSI3000.10 (HKD)
DBC0.03 (USD)
DEM0.20 (USD)
DIA0.60 (USD)
DLN0.30 (USD)
EWT0.06 (USD)
EWY0.25 (USD)
FAS0.10 (USD)
FAZ0.10 (USD)
FXE0.20 (USD)
IDU0.45 (USD)
IWM0.35 (USD)
IWO0.50 (USD)
MDY0.90 (USD)
MSCI Mexico0.20 (USD)
QID0.06 (USD)
QLD0.25 (USD)
SDS0.04 (USD)
SFYAX0.20 (AUD)
SLV0.03 (USD)
SPXU0.05 (USD)
SPY0.40 (USD)
SSO0.20 (USD)
TBT0.07 (USD)
TWM0.07 (USD)
TZA0.15 (USD)
USO0.02 (USD)
VTI0.35 (USD)
XLB0.20 (USD)
XLE0.35 (USD)
XLF0.10 (USD)
XLI0.20 (USD)
XLK0.15 (USD)
XLP0.20 (USD)
XLU0.15 (USD)
XLV0.20 (USD)
XLY0.25 (USD)

Commodities

Markets.com Commodities

InstrumentSpreads (as low as)
Aluminum10.00 (USD)
Brent Oil0.04 (USD)
Cocoa5.00 (USD)
Coffee0.35 (USD)
Copper0.0055 (USD)
Corn0.70 (USD)
Cotton0.30 (USD)
Gold0.70 (USD)
Heating Oil0.0020 (USD)
Natural Gas0.003 (USD)
Oil0.03 (USD)
Palladium1.75 (USD)
Platinum1.50 (USD)
Rice0.09 (USD)
Silver0.030 (USD)
Soybean1.50 (USD)
Sugar0.04 (USD)
Wheat0.65 (USD)
Zinc10.00 (USD)

Bonds

Markets.com Bonds

InstrumentSpreads (as low as)
GER10YBond0.06 (EUR)
Gilt10Y0.08 (GBP)
JPN10yBond0.08 (JPY)
TBOND300.08 (USD)
TNOTE100.06 (USD)

Customers pay no other Markets.com fees, including when depositing and withdrawing funds.

Account Requirements

Markets.com has a simple and straightforward minimum deposit amount for new accounts. Traders pay $/€/£ 100 to open an account – the quantity is the same regardless of the currency. Markets.com services customers worldwide with the exception of a few countries, including the US, where local regulations prohibit traders from opening accounts.

Traders opening an account have several funding choices:

  • Credit cards: Markets.com accepts Visa, MasterCard and Diners Club.
  • Wire Transfer: Markets.com allows bank-to-bank or person to institution wire transfers of funds. The broker doesn’t allow cash transfers into any of its bank accounts.
  • Fast Wire Transfer: This allows traders to wire funds in their local currency, which saves currency conversion fees.
  • PayPal
  • Skrill
  • Neteller
  • Other methods: Markets.com accepts other country-specific funding methods. Traders should inquire with customer service.

Opening an account is fast and easy. Traders fill in their profile information and provide Markets.com with proof of identification (e.g., a passport or national ID) and proof of residence (e.g., copies of bank, credit card statements or utility bills). Once registered, traders have access to both demo and real trading accounts.

CFD traders on the Markets.com platform have access to varying amounts of leverage depending on the products they are trading:

Shares: Up to 10:1

Forex: Up to 300:1 depending on the currency pair

Cryptocurrencies: Up to 5:1

Indices: Up to 150:1

ETFs: Up to 100:1

Commodities: Up to 200:1

Markets.com margin requirements for each trade appear in the trade window when opening a ticket. Traders on the Markets.com platform can see in real time the amount of margin they have used and the margin available. When a trader’s margin ratio (calculated as equity divided by initial margin) decreases, the account bears a greater risk of having its positions closed out by Markets.com. Traders can find the precise Markets.com margin requirements for each security on the website as well as on the trading platform.

Markets.com Withdrawal

Withdrawing funds from your account is easy. You can only withdraw funds using the same method that you used to deposit them, and to the same account as previously used to deposit.

Markets.com does not charge any withdrawal fees (Please keep in mind, however, that some banks may charge transaction fees.)

There is a minimum withdrawal amount for every payment method as listed below:

  • Credit/Debit card: minimum 10 USD/EUR/GBP
  • Wire Transfer: minimum 100 USD/EUR/GBP and 20 EUR within EU
  • Skrill/Neteller: minimum 5 USD/EUR/GBP

Markets.com Platform Review

The Markets.com platform has a modern look and an elegant design. The designers developed the platform with HTML 5, which gives it a speed advantage over many other active trading platforms. The layout makes it very easy to switch between different panels such as watchlists, positions, charts, and news.

Demo account registration screen

The platform allows easy customization of watchlists. Traders can click on a favorite icon and a trading instrument gets added to the list.

The trade ticket has features that both novice and experienced traders will appreciate. The large fonts and eye-catching design allow traders to quickly send orders with one click on a symbol and a second click on the send button. New traders will find this ticket very easy to use.

More sophisticated traders will appreciate some of the advanced functionality on the ticket. The colorful design incorporates sentiment features, which allow a trader to easily see whether other traders on the platform are buying or selling the instrument. Traders also have the ability to easily add stop loss and take profit conditions to their orders by simply checking a box and adding the prices. One of the very nice features is the ability to add entry limits and entry stops to orders. The ability to add these contingencies on the same window sets this ticket apart from other trading systems.

However, one of the problems with the Markets.com trade ticket is that once the trader has added a stop loss or take profit contingency to an order, there is no way to move these levels. For a platform designed to appeal to sophisticated and advanced traders, this is a flaw that the developers must address.

markets.com trade ticket screenshot

The charting features on the Markets.com platform are a mixed bag. On the one hand, the platform offers close to 100 indicators for technical analysis, which exceeds the functionality available on many comparable platforms. The Markets.com Trader platform also offers proprietary indicators for forecasting market direction, which allow traders to automate their technical analysis. In addition, the charts incorporate the sentiment tools so traders can gauge market opinions while analyzing charts.

The charting software also incorporates the trader’s orders and stops on the display, which is a very nice feature not available on many other platforms. The trader’s activity is shown with an order number and a dotted line with trading levels. This feature allows traders to see how their stops or take profit levels compare with key technical levels in the trading instrument.

However, Markets.com makes available a very limited number of tools to draw charts. Traders can only produce charts using bars, lines or candlestick. This is puzzling considering the number of technical indicators the software supports.

markets.com trading chart screenshot

A very nice feature of the Markets.com platform is that the different panels within the main trading screen link with one another. For example, when a trader clicks on a symbol, the chart and news tabs populate with information on that symbol. While this feature is not unique to Markets.com, it provides for the integration of information and is helpful for active traders.

The Markets.com trading platform also makes its charts visible no matter where the trader navigates on the platform.  This feature will be especially useful for technical traders. Traders can search their positions and watchlists or pull up a trading ticket while continuing to view a chart.

One very disappointing feature of the Markets.com platform is the paucity of news and research resources available to traders. Fundamentally driven traders will likely have to navigate outside of the platform to obtain more in-depth coverage of the instruments they are trading. In fact, it seems that the designers of the platform intend for it to be used more by technical than fundamental traders. This contrasts, for example, with the CMC Markets platform, which integrates fundamentals such as economic news releases with its analysis tools.

Markets.com Education Resources

The Markets.com Education Center offers a comprehensive suite of educational resources for traders looking to improve their trading. The tools are free for Markets.com customers:

Live Webinars: Markets.com holds live webinars several times a month on topics of interest to active traders. Webinars cover topics ranging from live trading to cryptocurrencies.

Economic Events: Markets.com has a section of its website dedicated to helping traders decipher and understand key economic events such as the Fed and ECB decisions on interest rates or economic releases such as gross domestic product (GDP) or the producer price index (PPI).  The information is presented in a series of short videos.

markets.com educational resources screenshot

The News and Analysis section of the Markets.com website contains information on important fundamental events:

Economic Calendar: Contains key releases from different countries. The visually appealing layout is organized by date with a flag of the country next to each announcement.

markets.com news and analysis screenshot

Initial Public Offering (IPO): Contains news on new share offerings.

Non-Farm Payrolls Report (NFP): Contains video analyses of NFP releases.

Markets.com Demo Account

Traders with Markets.com also have the ability to trade with a fully functioning demo account. The demo account has the same screen layout as the live trading account. Traders can toggle back and forth between the demo and real money account with the button on the bottom left of the main screen:

markets.com demo account screenshot

Does Markets.com offer Sign up Bonuses?

Traders can earn Markets.com bonuses called Trader Points during the signup process. To be eligible to withdraw these bonuses, traders must execute a certain trading volume for every dollar in bonuses. Traders must also accumulate a certain sum of points before they are eligible for withdrawal.

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