The Essential Guide

City Index Review – Can You Trust Them?

City Index Header

Risk Warning: Your Capital is at Risk

Overview

City Index is a derivative brokerage firm that offers customers a platform for spread betting and trading forex and Contracts for Difference (CFDs). CFDs allow traders to speculate on the price of assets without actually owning them in their accounts. The firm was established in the United Kingdom in 1983, and today serves over 150,000 retail clients across the globe.

City Index has received numerous awards from industry watch groups for its superior product offerings and services.

  • 2018 – Best CFD Provider, Best Mobile Application and Best Cryptocurrency Trading PlatformOnline Personal Wealth Awards 2018
  • 2107 – Best Spread Betting Service Shares Magazine 2017 Shares Awards
  • 2016 – Best CFD Provider UK Online Personal Wealth Awards
  • 2015 – Best Forex Platform UK Forex Awards
  • 2015 – Best Education/Resources UK Online Personal Wealth Awards
  • 2014 – Best Forex Provider of the Year UK Forex

City Index is a well-regulated broker that offers its customers access to over 12,000 markets across forex, indices, shares, cryptocurrencies and commodities. Customers can take comfort in the broker’s 35-year operating history and strong financial backing from its publicly traded parent company.

Please remember that trading CFDs exposes traders to the possibility of losses. CFD trading is for experienced traders.

This review of City Index will cover all of the important details about the broker and discuss its major advantages and disadvantages.

Why Choose City Index?

What's Good About City Index?What Could City Index Do Better?
Tick IconTrustworthy broker (we scored City Index 100/100 in our broker trust rating)Demo account is only available for 12 weeks
Tick IconOver 30 years' experience in global marketsDemo account isn't linked to the live account
Tick IconFast executionCard withdrawals take 3 to 5 working days
Tick IconNo withdrawal fees (unless requiring same-day payment by bank transfer)Limited choice of cryptocurrencies available to trade - but the most popular ones are available, though
Tick IconIntuitive, advanced trade ticket feature
Tick IconAvailable in over 180 countries
Tick Icon24/5 customer support via phone, email or live chat

City Index - Essential Information

 City Index Logo
www.cityindex.co.uk
OverviewTrade with City Index for quality execution, competitive pricing and dedicated support from financial market experts.
Our Overall Rating
Broker Trust Rating100/100
Founded1983
Number of Customers150,000+ worldwide
ProductCFDs
Forex
Spread Betting (UK only)
MarketsForex
Indices
Shares
Cryptocurrencies
Commodities
Countries Served150+ (Full list below)
Minimum DepositUK: £100
AU: No minimum
SG: $500
FeesCity Index does not charge commissions on spread betting or on any CFDs other than Shares CFDs.(See below). City Index charges no deposit fees or withdrawal fees (unless using CHAPS - £25). See here for full list of fees
Regulator(s)Financial Conduct Authority (FCA), Australian Securities and Investments Commission (ASIC) and Monetary Authority of Singapore (MAS).
Customer Support24/5 email, phone and live chat
AwardsMultiple awards worldwide, including Best CFD Provider, Best Mobile Application and Best Cryptocurrency Trading Platform
Demo AccountYes, two are available - a City Index and MetaTrader4 (MT4) account

History of City Index

City Index is a subsidiary of GAIN Capital Holdings, Inc. (NYSE: GCAP), which is an international company listed on the New York Stock Exchange. City Index was founded in 1983 as a spread betting brokerage house. In 2001, the firm introduced CFD trading, and in 2006, with the acquisition of IFX Group, City Index entered the forex marketplace. In 2008, City Index expanded its presence in forex with the acquisition of FX Solutions.

In 2014, Michael Spencer, the founder and controlling shareholder of City Index, sold the company to GAIN Capital Holdings for $118 million. The combination created a global firm with operations in more than 180 countries and annual trading volumes in excess of $3 trillion.

City Index has its global headquarters in London, United Kingdom, and offices in the United Arab Emirates, Singapore and Australia.

City Index Map

 

City Index is authorized and regulated in the United Kingdom by the Financial Conduct Authority (Registration number 113942).

GAIN Capital Singapore Pte Ltd. operates City Index in Singapore and is regulated by the Monetary Authority of Singapore (MAS) (Registration number 200400922K).

GAIN Capital Australia Pty Ltd. operates City Index in Australia and was issued an Australian Financial Services License by the Australian Securities and Investments Commission (AFS Number 345646).

City Index provides customers dedicated 24/5 customer support in over 180 countries. Traders can contact City Index customer service by phone, email or live chat.

Where Does City Index Operate?

City Index has business operations in the United Kingdom, United Arab Emirates, Singapore and Australia. It’s available in over 180 countries:

See all the countries City Index operates in

  1. Albania
  2. Algeria
  3. American Samoa
  4. Andorra
  5. Angola
  6. Anguilla
  7. Antigua and Barbuda
  8. Argentina
  9. Armenia
  10. Aruba
  11. Australia
  12. Austria
  13. Azerbaijan
  14. Bahamas
  15. Bahrain
  16. Bangladesh
  17. Barbados
  18. Belize
  19. Benin
  20. Bermuda
  21. Bolivia
  22. Bosnia and Herzegovina
  23. Botswana
  24. Brazil
  25. Brunei
  26. Bulgaria
  27. Cambodia
  28. Cameroon
  29. Canada
  30. Cape Verde
  31. Cayman Islands
  32. Channel Islands
  33. Chile
  34. China
  35. Colombia
  36. Costa Rica
  37. Croatia
  38. Curaçao
  39. Cyprus
  40. Czech Republic
  41. Denmark
  42. Djibouti
  43. Dominica
  44. Dominican Republic
  45. East Timor
  46. Ecuador
  47. Egypt
  48. El Salvador
  49. Estonia
  50. Ethiopia
  51. Falkland Islands (Malvinas)
  52. Fiji
  53. Finland
  54. France
  55. French Guiana
  56. French Polynesia
  57. Gabon
  58. Gambia
  59. Georgia
  60. Germany
  61. Ghana
  62. Gibraltar
  63. Greece
  64. Greenland
  65. Grenada
  66. Guadeloupe
  67. Guam
  68. Guatemala
  69. Guernsey
  70. Guyana
  71. Honduras
  72. Hong Kong
  73. Hungary
  74. Iceland
  75. India
  76. Indonesia
  77. Ireland
  78. Isle of Man
  79. Israel
  80. Italy
  81. Jamaica
  82. Japan
  83. Jersey
  84. Jordan
  85. Kazakhstan
  86. Kenya
  87. Kosovo
  88. Kuwait
  89. Kyrgyzstan
  90. Lao Peoples Democratic Republic
  91. Latvia
  92. Lesotho
  93. Liechtenstein
  94. Lithuania
  95. Luxembourg
  96. Macau
  97. Macedonia – The Former Yugoslavia
  98. Madagascar
  99. Malawi
  100. Malaysia
  101. Maldives
  102. Mali
  103. Malta
  104. Marshall Islands
  105. Martinique
  106. Mauritania
  107. Mauritius
  108. Mayotte
  109. Mexico
  110. Micronesia – Federated States of
  111. Moldova – Republic of
  112. Monaco
  113. Mongolia
  114. Montenegro
  115. Montserrat
  116. Morocco
  117. Mozambique
  118. Namibia
  119. Nauru
  120. Nepal
  121. Netherlands
  122. New Caledonia
  123. Nicaragua
  124. Niger
  125. Northern Mariana Islands
  126. Norway
  127. Oman
  128. Pakistan
  129. Palau
  130. Palestinian Territory – Occupied
  131. Panama
  132. Papua New Guinea
  133. Paraguay
  134. Peru
  135. Philippines
  136. Poland
  137. Portugal
  138. Puerto Rico
  139. Qatar
  140. Romania
  141. Russia
  142. Rwanda
  143. Saint Helena
  144. Saint Kitts and Nevis
  145. Saint Lucia
  146. Saint Vincent and The Grenadines
  147. Samoa
  148. San Marino
  149. Sao Tome and Principe
  150. Saudi Arabia
  151. Senegal
  152. Serbia
  153. Seychelles
  154. Singapore
  155. Sint Maarten
  156. Slovakia
  157. Slovenia
  158. South Africa
  159. South Korea
  160. Spain
  161. Sri Lanka
  162. Suriname
  163. Swaziland
  164. Sweden
  165. Switzerland
  166. Taiwan
  167. Tajikistan
  168. Tanzania – United Republic of
  169. Thailand
  170. Togo
  171. Tonga
  172. Trinidad and Tobago
  173. Tunisia
  174. Turkey
  175. Turks and Caicos Islands
  176. Uganda
  177. Ukraine
  178. United Arab Emirates
  179. United Kingdom
  180. United States
  181. Uruguay
  182. Vietnam
  183. Virgin Islands – British
  184. Virgin Islands – U.S.
  185. Wallis and Futuna
  186. Zambia

Traders in the United States and Canada can’t trade CFDs through City Index due to regulations. However, when applying for an account from those countries, City Index refers you to the Forex.com platform to open a forex account.

See all the languages City Index operates in

  1. English
  2. Spanish
  3. German
  4. Arabic
  5. Polish
  6. Chinese

Can I Trust City Index?

City Index has a longstanding reputation for offering a safe and regulated environment for trading thousands of financial instruments.

As a global operator, City Index receives regulatory oversight from several agencies. The Financial Conduct Authority (FCA) regulates the firm in the UK, while the Markets in Financial Directive (MiFID) allows the company to operate as a regulated entity throughout the European Union. The firm’s Australian operations fall under the regulatory auspices of the Australian Securities and Investment Commission (ASIC). In addition, City Index is regulated and authorized to operate in Singapore by the Monetary Authority of Singapore (MAS).

RegulatorCountries CoveredProtection OfferedAdditional Protection Offered
Financial Conduct Authority (FCA)Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, UK.All client funds are held in a segregated client bank account
Financial Services Compensation Scheme (FSCS) may cover up to £50,000 if City Index fails.
Australian Securities and Investments Commission (ASIC)Australia, New Zealand and South AfricaAll client funds are held in a segregated client bank account
Monetary Authority of Singapore (MAS)SingaporeAll retail client money is held in segregated client bank accounts in accordance with Singapore's Securities & Futures Act (SFA)

City Index Regulation

Financial Conduct Authority

The UK’s Financial Conduct Agency (FCA) regulates City Index’s activities in the UK.

The FCA is widely respected as a leader in financial regulation. In addition, the UK scores highly in Transparency International‘s rankings of countries based on their corruption perceptions index meaning the UK is a pillar of anti-corruption. City Index’s customers in the UK are protected by the UK based scheme Financial Services Compensation Scheme (FSCS), which was established to protect consumers when authorized financial services firms fail. FSCS pays compensation up to £50k to customers in the UK if City Index is unable to pay.

City Index’s Financial Services Register reference number is 113942.

Australian Securities and Investments Commission

The Australian Securities and Investments Commission (ASIC) covers City Index’s activities in Australia, New Zealand and South Africa.

ASIC’s oversight of City Index means that client money is held in a trust and completely separate from City Index’s own money. Unlike other jurisdictions, however, if you are based in Australia or South Africa, there is no additional compensation scheme in place to cover your deposit. That doesn’t mean it isn’t safe to deposit with City Index if you’re in Australia or South Africa. Rather, you are offered only the legal protection afforded by the Australian legal system. That being said, money held in trust in Australia is highly regulated and covered by the Corporations Act.

City Index’s Australian Financial Services License reference number is 345646.

Monetary Authority of Singapore

The Monetary Authority of Singapore (MAS) authorizes and regulates City Index in Singapore.

City Index ensures that all customer funds on deposit with the firm are held in segregated trust accounts with banks licensed in Singapore under the Singapore Banking Act. City Index operates in accordance with the segregation requirements under the Singapore’s Securities & Futures Act (SFA). The firm does not use client money to hedge its positions or to meet the trading obligations of other customers.

The City Index registration number with MAS is 200400922K.

City Index has similar regulatory oversight in the other regions where it operates. The firm has been in business since 1983 and has a reputation for reliability and professionalism. Shares of City Index’s parent company, GAIN Capital Holdings, Inc., are publicly traded on the New York Stock Exchange. As a public company, GAIN Capital Holdings must make full disclosures about its financial health.

Who Runs City Index?

GAIN Capital Holdings, Inc., the company that owns City Index, is a publicly held company.

Key GAIN Capital Holdings' Executives

NamePositionInformation
Glenn Stevens
Glenn Stevens
Chief Executive OfficerGlenn joined GAIN Capital in 2000 as a founding partner and managing director.
Nigel Rose
Nigel Rose
Chief Financial OfficerNigel is responsible for GAIN’s global financial organization.
Alastair Hine
Alastair Hine
Chief Operating OfficerAlastair oversees the company’s global operations within the Retail, Institutional and Futures segments.
Diego Rotsztain
Diego Rotsztain
Head of Corporate Development, General Counsel and SecretaryDiego oversees the legal and compliance functions at GAIN.
Samantha Roady
Samantha Roady
President, RetailSamantha is responsible for the strategy and day-to-day operations of the retail business.
Mike Lear
Mike Lear
Chief Information OfficerMike oversees the technical strategy for the retail business, information and infrastructure.
Tim O’Sullivan
Tim O’Sullivan
Chief Risk OfficerTim manages the company’s market, credit and operational risks.

Images sourced from GainCapital.com

City Index Trading Products

City Index offers customers CFD trading in thousands of different financial instruments. City Index divides the products it offers to traders into a number of categories: indices, shares, forex, cryptocurrencies and other markets.

ServiceForexIndicesSharesCryptocurrenciesOther markets
UK84214500+8Commodities, metals, options, futures, bonds, interest rates
AU84214500+8Commodities, metals, options, futures, bonds, interest rates
SG84174500+8Commodities, metals

1) Indices

City Index offers CFD trading on 17 indices from Asia, Europe, US and Australia:

See all City Index’s Indices here

Singapore Index
Wall Street
Germany 30
US SP 500
Hong Kong 50
Australia 200
EU Stocks 50
France 40
Italy 40
Japan 225
Spain 35
Switzerland 20
UK 100
US Tech 100
Netherlands 25
US Small Cap 2000
China A50

2) Shares

City Index offers CFD trading on more than 4,500 shares of the most popularly traded public companies in the world including companies from the following countries:

  • Singapore Shares (SGD)
  • Singapore Shares (USD)
  • US Shares
  • UK Shares
  • European Shares
  • Australian Shares
  • Hong Kong Shares
  • Japanese Shares

3) Forex

City Index offers forex markets on over 65 global FX pairs including majors, minors and some exotics. Traders can choose from USD, GBP, EUR and cross currency pairs.

4) Cryptocurrencies

5) Other Markets

City Index offers CFD contracts on metals and other commodity products:

Metals

  • Gold
  • Silver
  • Copper
  • Platinum
  • Palladium

Other Commodities

  • US Crude Oil
  • UK Crude Oil
  • Sugar No. 11
  • Coffee
  • Natural Gas

Bonds

  • UK Long Gilt
  • Euro-Bund
  • US T-Bond
  • US T-Note

Interest Rates

  • Short Sterling 3 month
  • Eurodollar
  • Euribor 3 month

Options

  • UK 100 options spread bet monthly
  • US Crude Oil options spread bet monthly
  • GBP/USD options spread bet monthly
  • Gold (per 1) options spread bet monthly

City Index Minimum Trade Size

MarketSpread Bet (UK only)CFDMT4
Forex0.1 £/point1 CFD0.01 Lots (1 Micro -Lot)
Indices0.5 £/point1 CFD-
Shares0.5 £/point1 CFD-
Cryptocurrency0.1 £/point0.1 CFD-

City Index Account Types

City Index offers a standard trading account and two types of demo accounts – a City Index demo account and one for the MetaTrader4 “MT4”) platform. City Index also offers a VIP account, which is by invitation only. Traders can open a standard account with a minimum £100 deposit.

Traders can use demo accounts for up to twelve weeks, and City Index provides them free of charge. The City Index demo account comes with a £2,500 virtual balance and allows for full access to the trading platform, while the MT4 demo account comes with a £10,000 virtual balance and full access to the forex market.

City Index Account Types

City Index Spreads and Fees

The underlying financial instruments determine the City Index spreads that traders pay.

The broker offers both fixed and variable spreads depending on the specific market being traded.

Fixed spreads: These spreads don’t change regardless of market conditions, such as volatility or liquidity. Fixed spreads may either be offered for a defined period of the day or throughout trading hours.

Variable spreads: These spreads may fluctuate throughout the day according to factors, such as underlying liquidity or market volatility. City Index informs traders on its website of the minimum variable spreads as well as the average spreads over a recent time frame.

City Index obtains the data for spreads from reputable third-party sources, which obtain the data directly from exchange feeds.

City Index does not charge commissions on spread betting or on any CFDs other than Shares CFDs. Traders of shares CFDs pay both the market spread as well as a commission on each trade.

Other relevant fee information:

Deposit Fees: The broker does not charge for debit and credit card deposits or bank transfers.

Withdrawal Fees: City Index does not charge withdrawal fees unless the customer wants to receive same-day payment using a CHAPS bank transfer. Same day CHAPS transfers incur a £25 fee.

Back to Base/Currency Conversion Charge: City Index charges commercially reasonable rates for converting CFD and forex trades back to your base currency. The broker discloses the conversion rates on contract notices and trader statements. Since spread betting takes place in only one currency, these charges do not apply.

Exchange Data Fees: City Index does not charge exchange data fees.

Guaranteed Stop Orders: Traders who want to guarantee that their position closes at a specified price pay wider City Index spreads to execute these trades

Overnight Financing Charges: This overnight fee (or credit) is either added to or subtracted from a trader’s account when a position remains open past a certain period of time. Traders can obtain information on overnight funding rates at the Pricing and Charges section of the City Index website.

Borrowing Costs for Shorting CFDs: A small minority of CFDs traded on the City Index platform are tied to underlying assets that are hard to borrow. Traders who want to short these CFDs will incur borrowing costs.

Inactivity Fees: City Index charges a monthly inactivity fee of £12 (or equivalent to your cash balance if less than £12) to accounts that are inactive for 12 months or more.

The following are the minimum spreads charged to City Index CFD customers:

Indices Spreads

See all City Index’s Indices Spreads

MarketsSpread pricingMin. spread
UK 100Fixed1 point
Wall StreetFixed1.6 points
Germany 30Fixed1 point
Australia 200Fixed1 point
China A50Around market spread10 points
EU Stocks 50Fixed2 points
France 40Fixed1 point
Hong Kong 50Fixed10 points
Italy 40Fixed10 points
Japan 225Fixed8 points
Netherlands 25Fixed0.3 points
Poland 20Around market spread2 points
Spain 35Fixed8 points
Switzerland 20Fixed4 points
US Small Cap 2000Fixed0.3 points
US SP 500Fixed0.4 points
US Tech 100Fixed1 point

Shares Spreads

See all City Index’s Shares Spreads

MarketsSpread from (either side)
FTSE 100 Shares DFT0.1%
Other UK Shares DFT0.2%
European Shares DFT0.1%
US Shares valueDaily Funded Trade spread (USD) either side
$0-$100.015
$10-$250.03
$25+0.04

Forex Spreads

See all City Index’s Forex Spreads

FX PairMinimum spreadAverage spread
EUR/USD0.50.69
AUD/USD0.50.73
USD/JPY0.50.77
GBP/USD0.81.22
EUR/GBP0.81.08

Traders can visit the City Index website for all forex minimum and average spreads.

Bitcoin Spreads

See all City Index’s Bitcoin Spreads

MarketSpread
Bitcoin($)From $70
Bitcoin(£)From £70
Bitcoin(€)From €70
Bitcoin(AUD)From A$70

Bitcoin spreads may change due to market conditions.

Major Commodities Spreads

See all City Index’s Commodities Spreads

Market nameSpreadSpread pricing
US Crude Oil0.4 points (around market)Around market spread
UK Crude Oil5 pointsFixed
Coffee0.9 pointsFixed
Sugar0.06 pointsFixed
Natural Gas18 pointsAround market spread

Traders can refer to the City Index website for the full list of commodities spreads.

Metals Futures Spreads

See all City Index’s Metals Futures Spreads

MetalSpread (Around market spread)
Copper Monthly Future (SB)40
Gold Monthly Future0.5
Palladium Monthly Future4
Platinum Monthly Future2.4
Silver Monthly Future2.5

Major Bond Spreads

See all City Index’s Major Bonds Spreads

Market name Min. spread (fixed)Min. spread hours (UK)
UK Long Gilt .03 points08:00 - 18:00
Euro Bund .03 points07:00 - 21:00
US T-Bond .02 points23:00 - 22:00
US T-Note .02 points23:00 - 22:00

Traders can refer to the City Index website for the full list of bond spreads.

Interest Rates

See all City Index’s Interest Rate Spreads

Market name Min. spread (fixed)Min. spread hours (UK)
Short Sterling 3mnth.02 points07:30 - 18:00
Eurodollar.02 points23:00 - 22:00
Euribor 3mnth.02 points01:00 - 21:00

Traders can refer to the City Index website for the full list of interest rate spreads.

Account Requirements

After you click the green Create Account” button the website, City Index, asks you a few questions:

  1. Your personal details
  2. Which products you want to trade in your account (spread betting, CFDs or both)
  3. Your financial status
  4. Your trading experience

During the account opening process, traders can choose whether they want a CFD account, a spread betting account or a single account with both products.

City Index doesn’t require specific prior trading criteria to open an account. However, traders must answer some questions to demonstrate that they understand the trading products and the risks associated with them.

After completing this information, traders may have to submit additional information to verify their identity, although, in most cases, this isn’t necessary.

Traders who have to supply additional information will be asked to supply one document for proof of identity and one for proof of address.

DocumentExamples
Proof of IdentityAcceptable documents:
  • Machine-readable passport
  • Machine-readable national ID card
  • Photo of driving license
  • Proof of AddressAcceptable documents (dated within the last three months):
  • Utility bill
  • Council tax bill
  • Bank or credit card statement
  • Mortgage statement
  • Traders can make deposits and withdrawals by:

    • Debit Card: Visa or MasterCard, Maestro and Electron
    • Credit Card: Visa or MasterCard
    • Bank transfer

    All three methods are free.

    City Index does not allow Citibank cards to be used to fund accounts held with any spread betting provider. Traders wishing to fund from a Citibank account need to do so by bank transfer. City Index also does not accept cash payments paid directly into their bank account, or third-party payments.

    Depositing money in an account is fast and simple. Traders can access the funding link from the main platform, fill in the required information and send. The minimum amount required to make a deposit starts at £100, but City Index suggests that traders deposit a sufficient amount to enable the trader to withstand market movements.

    City Index offers different amounts of leverage depending on the product, but the maximum leverage is 1:200 in the UK and Austrailia, 1:50 in Singapore. Traders should consult the City Index products section of the website for specific leverage allowances for each financial instrument. Each financial instrument also has specific City Index margin requirements that traders must maintain. Traders who fall below the City Index margin requirements risk receiving a margin call and having their position closed prematurely.

    Account Currencies: 

    AUD, CAD, CHF, EUR, GBP, HKD, HUF, JPY, PLN, SEK, SGD, USD.

    City Index Withdrawal

    The minimum withdrawal amount on a City Index account is £100 or the available account balance, whichever is lower. The maximum amount a trader can withdraw in a single transaction is £20,000. If withdrawing online via credit card, there is a maximum withdrawal allowance of £20,000 in 24 hours.

    Withdrawals are free of charge unless you require a CHAPS payment, in which case, there is a £25 charge for payments under £5,000.

    For compliance purposes, City Index must transfer your funds back to the original source you used to fund your account. This account needs to be in the same name as the account maintained with City Index.

    Withdrawal Times

    City Index card withdrawals take three to five working days for funds to arrive, while domestic bank withdrawals generally take one to two days for funds to arrive.

    City Index Advantage Web Platform Review

    City Index traders have access to three desktop platforms and mobile trading apps for iOS and Android smartphones and tablets:

    Advantage Web: A browser-based platform offering advanced HTML 5 charts, customizable screen layouts and a fundamental and technical analysis portal.

    Advantage Pro Pro: A desktop platform with analysis tools including auto-trading, advanced charting and improved speed and efficiency.

    MetaTrader 4: The industry standard platform offering advanced features enhanced by City Index’s service, support and pricing.

    This review will cover the Advantage Web Platform. The platform is web-based so it requires no installation. When you first set up an Advantage Web account, the system prompts you to choose a color scheme. Upon logging in, traders are greeted with the main trading screen:

    City Index Platform

    Traders can either customize the layout or pick between one of nine pre-formatted screens.

    Traders are offered the option to tick the one-click trading button in the top right corner and enable this handy feature:

    City Index 1-Click Trading

    The Advantage Web trade ticket is intuitive, advanced and user-friendly. Traders can attach features such as guaranteed stops and trailing stops to their orders.

    City Index Trade Ticket

    Advantage Web also allows traders to set up personalized watch lists and provides a heat map to show traders the markets that are moving the most. The charting feature seems robust and offers dozens of technical indicators. A margin calculator allows traders to calculate the cost of placing a trade.

    Advantage Web offers all standard trading platform features, such as historical data feeds and tools for monitoring open and closed positions and trading history.

    City Index Trading History

    Overall, the City Index Advantage Web platform is intuitive, visually appealing and easy to use. Of course, more experienced traders may want to check out the City Index MT4 or AT Pro platforms.

    City Index Demo Account

    The demo account is separate from the live platform, and traders can’t toggle back and forth between the two platforms. Unfortunately, this is limiting since other brokers allow unlimited use of their demo platforms and a link to the live platform.

    Traders can use the City Index demo account for a limited period only (UK – 12 weeks; AU – 2 weeks; SG – 30 days).

    City Index Education Resources

    City Index has a Training tab on its website that offers educational resources for both new and experienced traders. This section of the website contains a series of educational videos, articles and practical examples on a wide range of trading topics.

    City Index Webinars

    Introduction to Financial Markets: This section covers the different asset classes traded on the City Index platform, the types of market participants and the factors that move each market. Traders can also learn about the differences between spread betting, forex and CFD trading.

    Trading Strategies: This section covers some practical tips for successful trading.

    Technical Analysis: A tutorial on technical analysis topics including moving averages and Bollinger bands. New traders can learn the basics of charting, while more advanced traders can learn the intricacies of support and resistance, trading with the trend and trading with indicators.

    Fundamental Analysis: Traders can learn about topics such as company earnings and economic indicators and how they affect markets.

    Trading Academy: This is a video series chronicling the journeys of a few new traders learning to trade City Index markets. The series follows the progress of traders who learn from a team of experts and then take part in a trading contest.

    Video Library: This series of video tutorials cover how to execute CFDs, forex and spread bets with City Index.

    City Index Sign-Up Bonuses and Promotions

    City Index does not offer any sign-up bonuses or promotions to new or existing customers located in the EU. This is due to new legislation that has been implemented across the EU (The Markets in Financial Instruments Directive) that prevents brokers, like City Index, from offering incentives for new customers. Designed to create more transparency in markets and give greater protection to traders, it impacts those who operate and are regulated within the EU.

    Therefore, should a broker offer a sign-up bonus to residents of the EU, they’re either unregulated in the EU (which means your money might not be protected), or, they’re not regulated at all (which means they could be operating illegally).

    Residents of Australia or Singapore will receive welcome bonuses of $180 and $288, respectively.

    Please note: All of the views expressed in this review are Commodity.com’s views and opinions and have not been approved, reviewed or endorsed explicitly or implicitly by the GAIN Capital Group.

    Start trading today at Plus500.com Trade Now