Risk Warning: Your Capital is at Risk.
Markets.com is a brand and trademark used by Safecap Investments Limited. It's a multi-asset broker offering Contracts for Difference (CFD) to retail traders.
CFDs allow traders to speculate on the price of assets without actually owning them in their accounts. The Markets.com platform enables traders to trade thousands of instruments across several different asset classes.
Markets.com has been recognized by industry professionals for its innovative trading platform and first-rate customer service. The firm boasts multiple awards, including:
- Forex Best Customer Service Award — 2012 London Investor Show
- Best Broker in Customer Service Award — Global Banking & Finance Review 2012
- Best Forex Trading Platform and Provider — UK Forex Awards 2017
Traders seeking a competent, reliable online broker with a huge menu of CFDs to trade at competitive spreads would do well to consider Markets.com as their broker.
Why Choose Markets.com?
|Trustworthy broker (We scored Markets.com 85/100 in our broker trust rating)||Fixed stop-loss and profit contingency levels|
|24/5 customer support via email, phone or live chat||Only major cryptocurrencies available to trade|
|Low minimum withdrawal (from 5 $/€/£)|
|Nearly 100 indicators for technical analysis|
|Overview||Multi-asset broker offering Contracts for Difference (CFD) trading to retail investors|
|Product||CFDs (MarketsX), Stocks (Marketsi)|
|Markets||Bonds, Commodities, Cryptocurrencies, Forex, Indices, ETFs, Shares|
|Countries Served||Markets.com serves customers in most countries across the globe. See below for restricted countries, Markets.com does NOT support nor cater for U.S customers|
|Fees||Traders don’t pay commissions on CFD trades. Instead, they pay a Markets.com spread on each trade.|
|Customer Support||24-hour support 5 days-a-week via email, live chat, and phone|
|Awards||2012 Forex Best Customer Service Award - London Investor Show,
2012 Best Broker in Customer Service Award - Global Banking & Finance Review,
2017 Best Forex Trading Platform and Best Forex Provider - 2017 UK Forex Awards.
|Demo Account||Yes - with 10,000 credit in currency of choice|
Mobile Trading with Markets.com
Markets.com offers an all-in-one trading platform that can be accessed through web browsers. That said, the platform and dashboard are fully responsive, available on all devices, including mobile and tablets (both iOS and Android).
Finding Assets and Charting Feature
Markets.com's mobile platform makes it easy to find preferred asset classes or currency pairs. Thanks to the simple-scroll page, users can browse products on offer.
Below the product list resides a charting tool. Users can decide whether they want a single chart, or two side-by-side.
Executing Trades on Mobile
Much like with the desktop web trader, the mobile application and responsive web trader allows trades to be completed in just a few clicks.
When performing a trade, users are have the option to decide on the:
- Order type* — e.g. market orders (next available market price) or pending orders (specific allocated market price)
- Direction* — buy or sell
- Amount* — currency per point
- Stop-loss threshold — your limit of maximum loss
- Profit threshold — your limit of maximum profit
* = required fields when submitting a trade.
The Mobile Menu
The responsive mobile menu is a neatly designed one. Users can access the full functionality from the hamburger menu with one click.
Some of these include:
- My Account
- Notification centre
- Invest mode
- Open positions
- Funds management
- Verification Centre
- Trading Tools
More, the account's overall financial standings are presented at the bottom of the menu, displaying the account balance, equity, free margin, and net profit/loss.
Overall Verdict on Markets.com Mobile Trading
Due to the fully-responsive solution, all features carry over when users choose to pocket-trade using tablets and other mobile devices. The intuitively designed user interface makes it possible to execute a trade with a thumb's tap and swipe. More, the app is available both for Apple iPhones and Androids.
The mobile application also provides extensive support material on trading, including the live and interactive content regularly streamed by industry-leading experts. Social trading tools are likewise accessible from the mobile menu.
If you prefer to trade using external software, Markets.com officially supports Metatrader 4 and 5 — both of which are fully responsive trading applications.
Markets.com Platform Review
The Markets.com platform has a modern look and an elegant design. The designers developed the platform with practicality in mind. The layout makes it very easy to switch between different panels such as watchlists, positions, charts, and news.
Some of the basic features worth highlighting are:
- Favorites List: The main dashboard also allows easy customization of favorites and watchlist. Traders simply need to click on the star icon.
- Notifications: Traders can click on the bell icon to stay notified about a particular asset's market movements.
- User-Friendly Trade Tickers: The trade ticket has large fonts and an eye-catching design. Traders can quickly send orders with just two clicks. New traders will find this ticket easy to use.
- Negative Balance Protection: A guarantee that you cannot lose more money than the amount you deposited.
More sophisticated traders will appreciate some of the advanced functionality on the ticket.
- Color-Coded Indicators: The colorful design incorporates sentiment features, which allow a trader to easily see whether other traders on the platform are buying or selling the instrument.
- Stop-Loss and Profit Contingency: Traders also have the ability to easily add stop loss and take profit conditions to their orders by simply checking a box and adding the prices.
- Separated Contingency Trades: Contingency tickets are set apart from other trading items, making it easier to keep track of.
What we didn't like about the Markets.com trade ticket is that once the trader has added a stop loss or take profit contingency to an order, there is no way to move these levels.
For a platform designed to appeal to sophisticated and advanced traders, this is a flaw that the developers must address.
The Market.com's platform offers close to 100 indicators for technical analysis, which exceeds the functionality available on many comparable platforms.
The Markets.com Trader platform also offers proprietary indicators for forecasting market direction, which allows traders to automate their technical analysis. In addition, the charts incorporate the sentiment tools so traders can gauge market opinions while analyzing charts.
On Mobile: Both single and multi-charting tools are available on mobile. See the mobile platform review for more details and screenshots.
The charting software also incorporates the trader’s orders and stops on the display, which is a very nice feature not available on many other platforms.
The trader’s activity is shown with an order number and a dotted line with trading levels. This feature allows traders to see how their stops or take profit levels compare with key technical levels in the trading instrument.
A very nice feature of the Markets.com platform is that the different panels within the main trading screen link with one another. For example, when a trader clicks on a symbol, the chart and news tabs populate with information on that symbol.
Alongside an ever-present chart on the dashboard, traders can also search their positions and watchlists or pull up a trading ticket while continuing to view a chart.
Safecap Investment Limited, the parent company of Markets.com, has collaborated with TipRanks, a leading provider of aggregated Big Financial Data, to produce certain tools for Markets.com traders:
- Daily Analyst Recommendations (DAR): This tool is available to all traders on the Markets.com platform. It collects all the public stock recommendations by leading financial analysts and presents it to as real-time data.
- Insiders’ Stuff: A tool for analyzing the forms filed by insiders with the U.S. Securities and Exchange Commission (SEC) reporting their transactions. This enables traders to see whether insiders are buying or selling the shares they are trading.
- Social Sentiment: A tool for accessing the world’s most influential financial bloggers in real-time. Markets.com traders can get the latest and most updated sentiment from the various financial websites, media channels and blogs.
- Hedge Funds’ Activities (HFA): A tool for analyzing the sentiment of your holdings based on the value of shares bought or sold by hedge funds in the last quarter. With HFA, you can view the holding change and resulting holding value of the stock at hand, along with the action of the hedge fund’s transaction. The trends can be seen quarter over quarter since 2014.
On Mobile: All of the above trading tools are available on Markets.com's mobile platform. See our mobile trading review for more.
Trader Trends and Blogger's Opinions
This is a social tool for measuring the sentiment of a particular financial instrument among traders in the Markets.com community. The Markets.com platform shows the trading trends of Markets.com traders and updates every few minutes.
The displayed percentages of an instrument’s sentiment value are calculated to the nearest 1% and are derived from real data of live open and recently closed positions.
Markets.com indicators offer insights about market and trading instrument momentum, forecasted volatility and movement, and other data.
Markets.com offers a tool for filtering, searching and finding the top trending instruments in real-time market conditions. The categories for trending instruments include:
- Top Risers
- Top Fallers
- Top Volatile
- Top (Markets.com) Trader Trends
- 52-Week High
- 52-Week Low
- 30-Day High
- 30-Day Low
Events and Trade
Events and Trade is a Markets.com tool for taking advantage of the news cycle and events that might affect the price of instruments traded on the platform.
The tool sorts through the annual economic calendar and finds potential trading opportunities on a variety of currency pairs over a number of different time frames. This tool is especially useful for fundamentally driven traders who have opinions about upcoming news events.
Investment Strategy Builder
The investment strategy builder allows you to create a custom trading plan. Some of the customizable options include:
- Index selection
- Sector selection
- Average daily trading volume
- Market cap range
- Price-earnings ratio
More, you can set up custom alerts named “signals” from three categories:
- Social signals — from bloggers, experts, and news networks
- Technical signals — statistics-based
- Profit/growth signals — exclusively tracking profit and growth metrics.
On Mobile: You can also use the investment strategy builder on mobile. See our mobile trading review for more.
Metatrader is a software application created by MetaQuotes. It is an incredibly popular and widely supported trading platform. While it may be too complex for beginner traders, the most recent release of Metatrader 5 may be appealing to advanced traders.
The Markets.com trading dashboard and platform are feature-rich, but Metatrader offers additional chart analytics functionalities, along with a broader, simpler trading interface designed for efficiency, rather than ease-of-use.
MarketsX and Marketsi
Markets.com offers two distinct in-house trading platforms alongside the options of trading on Metatrader (MT4 & MT5) or their respective mobile applications.
The key difference is that Marketsi offers real stocks for traders, while MarketsX offers CFDs.
MarketsX is a multi-asset trading platform that includes Markets.com's investment strategy builder. The MarketsX platform offers a variety of asset classes as CFDs.
The platform comes with real-time analytics tools, along with expert trading tips accessible from the trading dashboard.
Marketsi also comes with the investment strategy builder, alongside the ability to engage in share dealing.
Marketsi offers real stocks, meaning traders can actually own shares of their chosen companies.
Those new to share dealing have the benefit of 3 months commission-free trading. The commissions thereafter are:
- EU Shares (French, German, and Spanish) = 0.1% (min €10)
- UK Shares = 0.1% (min £8)
- US Shares = 2c (min $15)
- AU Shares = 0.1% (min A$10)
MetaTrader 4 & 5
MetaTrader is trading software supported by Markets.com. It gives traders the ability to automate trading, working with specialized trading tools, in-app charting, and customizable technical indicators.
While MT 4 was built exclusively for Forex trading, MT 5 supports the trading of multiple CFD assets, including Indices, and Commodities.
Markets.com Education Resources
The Markets.com Education Center offers a comprehensive suite of educational resources for traders looking to improve their trading. The tools are free for Markets.com customers:
Live Webinars and Video Tutorials
Markets.com holds live webinars several times a month on topics of interest to active traders. Webinars cover topics ranging from live trading to cryptocurrencies.
Markets.com also offers a set of pre-recorded video tutorials. Advanced traders may find these slightly lower level, so these are suitable for novice traders.
On Mobile: The tutorials and live webinars are also accessible on-the-go on mobile. See our mobile trading review for more.
Markets.com has a section of its website dedicated to helping traders decipher and understand key economic events such as the Fed and ECB decisions on interest rates or economic releases such as gross domestic product (GDP) or the producer price index (PPI). The information is presented in a series of short videos.
Trading On Markets.com
Before you start trading on Markets.com, there are a few things you should know.
Markets.com Trading Products
Markets.com offers customers trading in CFDs on eight different classes of assets:
- Currency Pairs (Forex)
1 — Shares
Markets.com traders have access to markets in 2,000 shares from 12 major markets. Some of the most popular shares available include:
- USA: Apple, Netflix, Uber, Adobe, AMD
- UK: Avast, Aveva, Just Eat, Sage
- Germany: Bayer, Freenet, Allianz
- France: Atos, Gecina, Scor, Ingenico
- Spain: Bankia, Bankinter, BBVA, Indra
- Italy: Intesa, BMPS, SNAM, Tenaris
- Netherlands: ING, Shell, Fugro
- Sweden: Castellum, Fabege, Swedbank, SSAB
- Denmark: Aegon, Coloplast, Vestas
These company shares are from the following countries, and traders can use leverage of up to 1:5 on share CFDs:
2 — Currency Pairs (Forex)
Markets.com provides markets in more than 60 pairs including all majors, minors and many exotics:
3 — ETFs
Markets.com traders have access to more than 50 ETFs across the globe, including:
DIA, EWT, EWY, SPY, SQQQ, TBT, TQQQ, UGAZ, UPRO, URTY, VTI
4 — Indices
Markets.com traders can trade more than 40 major indices from over 20 countries including the S&P 500, Dow Jones, NASDAQ, Nikkei, DAX, and FTSE 100, as well as:
UK 100, Australia 200, Germany 30, Europe 50, Hong Kong 45, Spain 35, Tech 100, USA 30, USA 500
5 — Commodities
Markets.com provides markets in over 25 of the most popular hard and soft commodity CFDs globally:
Aluminum, Brent Oil, Cocoa, Coffee, Copper, Corn, Cotton, Gold, Heating Oil, Natural Gas, Oil, Palladium, Platinum, Rice, Silver, Soybean, Sugar, Wheat, Zinc
6 — Blends
Markets.com blends are baskets of shares that are combined to reflect a shared theme that can potentially be linked to specific market trends or developments. Traders in blends get exposure to a number of shares in specific sectors as a single product. There are a total of 20 blends available for traders.
|E-Commerce Blend||0.23 (USD)||1:10|
|Social Media Blend||0.15 (USD)||1:10|
|US Tech Blend||0.15 (USD)||1:10|
7 — Cryptocurrencies
Markets.com offers 6 of the major cryptocurrencies as tradable instruments. These are:
Bitcoin Futures, Ripple, Ethereum, Dash, Bitcoin Cash, and Litecoin
8 — Bonds
Markets.com provides markets on CFDs for several popular bond instruments like US Note 10Y, Gilt 10Y Bond, and Ger 10Y Bond.
On Mobile: All of the above assets can be traded on mobile, too. See our mobile trading review for more.
Markets.com Account Types
Markets.com keeps it's simple and offers three account types. One of these is a demo account, while the other two real-money accounts are retail and professional accounts.
Retail and Professional Accounts
Both retail and professional accounts require real money to trade. New users are able to sign up for either option, although the requirements are different.
The retail account has no minimum requirements, although traders are still screened through a few questions that assess trading knowledge and experience.
The professional account offers what Markets.com refer to as “enhanced trading” with lower spreads and premium trading tools like premium reporting and analysis. Professional accounts also have allocated account managers.
Professional Margin Rates and Leverages
Professional traders are exempt from retail regulatory limits, and are subject to the following margin rates:
- Major FX pairs: 300:1
- Major Indices: 200:1
- Gold: 200:1
- Commodities: 150:1
- Equities: 10:1
- Cryptocurrencies: 10:1
Retail Trader Protection
As a retail trader, you have several regulatory measures to protect you. As a professional trader, these do not apply.
- Restrictions on CFDs: leverage restrictions to prevent losses over a particular limit.
- Disclosures: full disclosures TTA disclosure when trading CFDs.
- Knowledge and Experience: pre-cautionary assessment of necessary knowledge to carry out certain trades.
- Order Execution: entitled to Markets.com's “Best Execution” practices, including the prioritized overall cost of trade, notifications about obstacles in carrying out the order, frequent periodic statements.
- Fund Safeguarding: funds kept in separate, secure accounts.
- FSCS Investor Compensation: eligible for compensation under the FSCS.
Criteria for Professional Accounts
To qualify for a professional account, traders must meet the following criteria:
- Size of financial instrument portfolio to exceed €500,000 (including cash deposits)
- At least one year of professional experience in the financial sector
- At least 10 transactions executed per quarter over the past 4 quarters (of “significant size” – no exact amount provided by Markets.com)
The free demo account has the same screen layout as the live trading account. Traders can toggle back and forth between the demo and real money account with the button on the bottom left of the main screen.
The account also comes with 10,000 demo credits of the account holder's chosen currency, including all educational resources, as well as access to the live webinars and social trading tools. More, the demo has no time limit.
Traders can open a real money account with $/€/£ 100. The quantity is the same regardless of the currency used to make the deposit. All account types come with access to Markets.com 24/5 support and all of the site’s educational materials.
Markets.com Spreads and Commissions
Traders don’t pay commissions on CFD trades. Instead, they pay a Markets.com spread on each trade. The broker offers very competitive pricing on all its CFDs including spreads as low as 2 pips on popular currency pairs such as GBP/USD and EUR/USD.
Markets.com informs trades of the minimum spread on each product. However, if market volatility increases, these Markets.com spreads may be greater. Below are the minimum Markets.com spreads for each type of asset:
Shares: Spreads on the more than 2,000 share CFDs available for trading vary greatly by country and liquidity in the underlying shares. Traders should consult the Markets.com website for more details.
Major Currency Pairs
|Instrument||Spreads in Pips (as low as)|
Minor Currency Pairs
|Instrument||Spreads in Pips (as low as)|
Exotic Currency Pairs
|Instrument||Spreads in Pips (as low as)|
|Instrument||Spreads in Pips (as low as)|
|Instrument||Spreads (as low as)|
|Dollar Index||0.05 (USD)|
|Instrument||Spreads (as low as)|
|MSCI Mexico||0.20 (USD)|
|Instrument||Spreads (as low as)|
|Brent Oil||0.04 (USD)|
|Heating Oil||0.0020 (USD)|
|Natural Gas||0.003 (USD)|
|Instrument||Spreads (as low as)|
Customers pay no other Markets.com commissions, including when depositing and withdrawing funds. There are no hidden commissions at Markets.com, and the company is mainly compensated for its services through the spread and daily swap charges.
What are swap charges? Swap charges or swap rates are the charges you pay daily based on how much the interest rates for your traded assets change overnight
Maximum Leverage and Margins
CFD traders on the Markets.com platform have access to varying amounts of maximum leverage depending on the products they are trading. The maximum leverage amount for retail clients are:
- Forex Majors: Up to 1:30
- Non-Major Currency Pairs, Gold and Major Indices: Up to 1:20
- Cryptocurrencies: 1:2
- Commodities (excluding Gold), Bonds, Non-Major Equity Indices: Up to 1:10
- ETFs, Blends, Shares: Up to 1:5
- Investment Strategy Builder: Up to 1:1
It must be noted that the above maximum leverages are for retail clients only.
Professional leverages are far greater — up to 1:294 in the case of Forex Assets.
Markets.com margin requirements for each trade appear in the trade window when opening a ticket. Traders on the Markets.com platform can see in real-time the amount of margin they have used and the margin available.
When a trader’s margin ratio (calculated as equity divided by initial margin) decreases, the account bears a greater risk of having its positions closed out by Markets.com. Traders can find the precise Markets.com margin requirements for each security on the website as well as on the trading platform.
Negative Balance Protection
A vital feature of Markets.com is their negative balance protection. With many beginner traders, the concepts of leverages and margins may be unfamiliar.
Negative balance protection ensures that regardless of how you trade turns out, you will not lose more money than the amount you initially deposited.
Funding and Deposits
Markets.com has a simple and straightforward minimum deposit amount for new accounts. Traders pay $/€/£ 100 to open an account – the quantity is the same regardless of the currency.
Markets.com services customers worldwide with the exception of a few countries, including the US, where local regulations prohibit traders from opening accounts.
Traders opening an account have several funding choices:
- Credit cards: Markets.com accepts Visa, MasterCard, and Diners Club.
- Wire Transfer: Markets.com allows bank-to-bank or person to institution wire transfers of funds. The broker doesn’t allow cash transfers into any of its bank accounts.
- Fast Wire Transfer: This allows traders to wire funds in their local currency, which saves currency conversion charges.
- E-Wallets: PayPal, Skrill, and Neteller.
- Other methods: Markets.com accepts other country-specific funding methods. Traders should inquire with customer service.
Before you can trade with Markets.com for the first time, you need to verify your account with the following information:
- Proof of Identification
- Proof of Residence
- National Client Identifier (NCI) – like a passport, or driving license number
Demo account registrants do not need to verify their accounts.
On Mobile: Account verification can also be performed on mobile. See our mobile trading review for more.
Proof of Identification
Clear copy of a valid Passport; if this is not available, you have to provide a copy of your National ID or Driver’s license. Passports should be provided at your earliest convenience.
Note that all details must be clearly visible:
- Full name
- Date of birth
- Date of expiry
- Document’s number and full security strip if applicable.
Proof of identification displaying initials will not be accepted as proof of identity.
Proof of Residence
The proof of residence can include items issued by a financial institution, utility company, government agency or judicial authority:
|Acceptable Form of Proof||Unacceptable Form of Proof|
|Credit card statement||Hand written biils|
|Electricity bill||Invoices for purchasing goods|
|Water or gas bill|
|Landline phone bill|
|Internet or TV service|
*Proof of residence documents must have been issued within the last six months. All documents provided must be issued in the name of the client; third-party documents will not be accepted.
National Client Identifier (NCI)
As part of regulatory reporting obligations, Markets.com is required to verify your NCI. To validate your NCI, you need to provide them with the documents indicated above. Based on your nationality, additional documentation may be required such as a clear copy of a Citizen Card, Taxpayer card, Passport, National Insurance number, National Identification number, document indicating your fiscal code, or such.
As part of your account verification, additional information might be required in order to meet regulatory requirements. Information that might be requested from you for these purposes can include:
- Proof of Phone Number – This can be a document verifying your phone number (mobile or landline). This can be a phone bill, a tax statement, a bank statement, a payslip or any other official document issued by a third party that carries your name and phone number. The document must indicate your full name as per your identification documents. In order to approve the submitted document, an employee from Markets.com will contact you on the phone number indicated in the document.
- Bank Confirmation Letter — Letter from your banking institution, based in the EEA or an equivalent country, which includes your verified Full Name, Address, Date of Birth and Passport/ID number. If the passport or ID number is different from the one on the identification document previously submitted Markets.com will require a clear copy of it.
Withdrawing funds from your account is easy. You can only withdraw funds using the same method that you used to deposit them, and to the same account as previously used to deposit.
Markets.com does not charge for withdrawals. Please keep in mind, however, that some banks may charge transaction fees.
There is a minimum withdrawal amount for every payment method as listed below:
- Credit/Debit card: minimum 10 USD/EUR/GBP
- PayPal: minimum 10 USD/EUR/GBP
- Wire Transfer: minimum 100 USD/EUR/GBP and 20 EUR within EU
- Skrill/Neteller: minimum 5 USD/EUR/GBP
Markets.com was founded in 2008 under the name GFC Markets. In 2010 it took the name Markets.com after its owner Safecap Investments Ltd merged with forex software developer TradeFX.
With multiple awards under their belt in the customer services department, Markets.com have gained notoriety for their exceptional support team and infrastructure.
5 days-a-week, 24-hours-a-day, a support team is ready to handle client requests via e-mail, support tickets, live chat, as well as phone. This is available on desktop, tablets, and mobile.
Knowledgebase and Resources
Alongside the outstanding live support availability, Markets.com offers a support center with a list of pre-answered frequently asked questions.
There is also a dedicated page with all publicly-disclosable legal documents, so traders can familiarize themselves with possible legal pitfalls and limitations.
Where Does Markets.com Operate?
Markets.com serves customers in dozens of countries across the globe.
- Antigua and Barbuda
- Burkina Faso
- Côte d'Ivoire
- Cabo Verde
- Central African Republic
- Congo (Congo-Brazzaville)
- Costa Rica
- Dominican Republic
- El Salvador
- Equatorial Guinea
- Eswatini (fmr. “Swaziland”)
- Holy See
- Marshall Islands
- North Korea
- North Macedonia
- Palestine State
- Saint Kitts and Nevis
- Saint Lucia
- Saint Vincent and the Grenadines
- San Marino
- Sao Tome and Principe
- Saudi Arabia
- Sierra Leone
- Solomon Islands
- South Africa
- South Sudan
- United Arab Emirates
- United Kingdom
The platform is offered in the following languages: English, French, Arabic, Italian, Spanish, Dutch, German, Greek, Norwegian, Russian, Polish, Czech, Danish, Finish, Swedish.
Customers in the following countries and territories are NOT allowed to open accounts due to local laws and regulations:
- American Samoa
- Bosnia Herzegovina
- Democratic People's Republic of Korea (DPRK)
- Hong Kong
- Lao People's Democratic Republic
- New Zealand
- Northern Mariana Islands
- Papua New Guinea
- Puerto Rico
- South Korea
- Sri Lanka
- Syrian Arab Republic
- Trinidad & Tobago
- US Virgin Islands
In addition, Markets.com operates in 9 languages:
Can I Trust Markets.com?
Yes, Markets.com is a secure way to trade CFDs and is regulated by two regulatory bodies:
- Cyprus Securities Exchange (CySEC) in Cyprus (Registration number: 092/08)
- Financial Sector Conduct Authority (FSCA) in South Africa (Registration number: 43906)
One such requirement is that the broker must submit financial statements regularly to CySEC to ensure that the firm possesses adequate capital to operate.
See the table below for exactly which regulator covers you in your country and what protection is offered.
|Regulator||Countries Covered||Protection Offered||Additional Protection Offered|
|Cyprus Securities Exchange (CySEC)||Andorra, Argentina, Austria, Bahrain, Belgium, Bulgaria, Chile, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Gibraltar, Greece, Hungary, Iceland, Isle of Man, Israel, Italy, Kuwait, Latvia, Liechenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, The Netherlands, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Slovakia, Slovenia, Spain, South Africa, Sweden, Switzerland, United Kingdom, United Arab Emirates and Uruguay||All client funds are held in a segregated client bank account.||Investor Compensation Fund may provide up to €20,000 if Markets.com fails.|
|Financial Sector Conduct Authority (FSAC)||South Africa||FSCA ensures consumers are treated fairly by the financial services providers they deal with, and that they enjoy a safe trading environment.|
Traders should also take comfort in the fact that Playtech plc, the parent company of Markets.com, is publicly traded on the London Stock Exchange main market and is a constituent of the FTSE250. As a publicly-traded firm, it must regularly disclose information to the public about its financial health.
Markets.com uses SSL encryption technology to protect its servers from hackers and unauthorized users. The broker only works with PCI-certified international payment service providers.
Frequently Asked Questions
Here are some common queries from beginner traders and those considering using Markets.com as a trading platform.
Who is Markets.com regulated by?
Markets.com is operated by Safecap Investments Limited and they are regulated by the Cyprus Securities and Exchange Commission (CySEC) and the Financial Sector Conduct Authority (FSAC) in South Africa. Markets.com's CySEC license number is 092/08, while their FSCA license number is 43906.
Who owns Markets.com?
Markets.com is officially owned by Safecap Investments Limited and is a subsidiary company of Playtech. Playtech is a software development company that was founded in 1999.
Who Owns Markets.com?
Markets.com is a subsidiary company of a much larger firm named Playtech. Playtech was founded in 1999 in Estonia and his currently headed up by CEO Mor Weizer. The company is based in London has 17 global locations. It also trades on the London Stock Exchange as a FTSE 250 entity.
The company is listed on the FTSE 250 index and trades on the London Stock Exchange. Playtech's CEO, Mor Weizer, has held is position since May, 2007.
What is MetaTrader?
MetaTrader (MT) is a trading software application developed by MetaQuotes. It is popular amongst millions of traders industry-wide and is supported by several trading platforms. It offers additional analytics tools with a simple interface designed for multi-tasking and advanced trading.
MetaTrader 4 is a platform for trading CFD forex instruments while MetaTrader 5 is used to trade other asset classes like stocks and indices alongside forex CFDs.
How do I withdraw money from Markets.com?
To withdraw your funds from Markets.com, head over to the menu on the top-right of your screen. Select the currency sign, click the dropdown arrow, and select “withdraw.” Before you can withdraw your funds (desktop or mobile), you need to perform a full account verification.
You can only withdraw funds using the same method you used to deposit those funds with.
How long do withdrawals take with Markets.com?
The duration of your withdrawal process depends on your method of withdrawal. Credit card withdrawals can take anywhere between 2 to 8 days, wire transfers may take between 2 to 5 days, while all other payment methods like PayPal and Neteller are said to take 2 days. Markets.com does NOT charge withdrawal fees, although payment providers may.
Is Markets.com a good broker?
Markets.com is a feature-rich trading platform provider with an award-winning customer service team. What makes a “good” trading platform or broker is not exactly black and white — there are many factors to consider.
That said, Markets.com has a robust and responsive platform, is regulated by two authorities, and is owned by a company trading on the London Stock Exchange. These are all promising indicators of trust.
Credits: Original article written by Lawrence Pines. Major updates and additions in May 2020 by Marko Csokasi with contributions from the Commodity.com editorial team.