Risk Warning: Your Capital is at Risk.
Markets.com is a brand and trademark used by Safecap Investments Limited. It’s a multi-asset broker offering Contracts-for-Difference (CFD), Forex, and other derivatives to retail traders.
CFDs allow traders to speculate on the price of assets without actually owning them in their accounts. The Markets.com platform enables traders to trade thousands of instruments across several different asset classes.
Traders seeking a competent, regulated online broker with a huge menu of CFDs to trade at competitive spreads would do well to consider Markets.com as their broker.
This Markets.com review will give readers in important facts about the broker and discuss its major strengths and weaknesses.
|Trustworthy broker (We scored Markets.com 85/100 in our broker trust rating)||Fixed stop-loss and profit contingency levels|
|24/5 customer support via email, phone or live chat||Only major cryptocurrencies available to trade|
|Low minimum withdrawal of $/€/£10 (via Credit/Debit Cards)|
|Nearly 100 indicators for technical analysis|
|✒️ Overview||Multi-asset broker offering Contracts for Difference (CFD) trading to retail investors|
|🛍️ Product||CFDs (MarketsX), Stocks (Marketsi)|
|📉 Markets||Bonds, Commodities, Cryptocurrencies, Forex, Indices, ETFs, Shares (See all markets)|
|🗺️ Availability||Markets.com serves customers in most countries across the globe. (See below for restricted countries)|
|💳 Minimum Deposit||250 in one of the following currencies: USD/EUR/GBP/DKK/NOK/SEK/PLN/CZK/AED (See the full funding summary)|
|💰 Fees||Traders don’t pay commissions on CFD trades. Instead, they pay a spread on each trade. No withdrawal fees but currency conversion fees may apply. Overnight/rollover fees may apply to certain trades. Three months free of commissions on shares trading after opening a Marketsi stock account.|
|🛡️ Regulator(s)||CySec, FSCA, FCA, ASIC, FSC (See full regulatory summary)|
|📞 Customer Support||24-hour support, 5 days-a-week via email, live chat, and phone|
|🎮 Demo Account||Yes - with 10,000 credit in currency of choice|
Mobile Trading with Markets.com
Markets.com offers an all-in-one trading platform that can be accessed through web browsers.
The platform and dashboard are also fully responsive and available on portable devices, including mobile and tablets (both iOS and Android).
Finding Assets and Charting Feature
Markets.com’s mobile platform offers browsing to find preferred asset classes or currency pairs.
Below the product list resides a charting tool. Traders can decide whether they want a single chart, or two side-by-side.
Executing Trades on Mobile
Much like with the desktop web trader, the mobile application and responsive web trader allow trades to be completed in just a few clicks.
When performing a trade, traders are have the option to decide on the:
|Order Ticket Field||Description|
|Order type*||Market orders (next available market price) or Pending orders (specific allocated market price)|
|Direction*||Buy or sell|
|Amount*||Currency per point|
|Stop-loss threshold||Maximum loss limit|
|Profit threshold||Maximum profit limit|
The Mobile Menu
Mobile traders can access Markets.com’s full functionality from the hamburger menu with one click.
Some of these include:
- My Account
- Notification centre
- Invest mode
- Open positions
- Funds management
- Verification Centre
- Trading Tools
Your account’s overall financial standings are presented at the bottom of the menu, displaying the account balance, equity, free margin, and net profit/loss.
Overall Verdict on Markets.com Mobile Trading
All of Markets.com’s features carry over when traders pocket-trade using tablets and other mobile devices. The user interface makes it possible to execute a trade with a thumb’s tap and swipe. The app is available both for Apple iPhones and Androids.
The mobile application also provides extensive support material on trading, including regularly streamed live and interactive content from industry-leading experts. Social trading tools are likewise accessible from the mobile menu.
If you prefer to trade using external software, Markets.com officially supports Metatrader 4 and 5 — both of which are fully responsive trading applications.
Markets.com Platform Review
Markets.com’s platform layout allows traders to switch between different panels such as watchlists, positions, charts, and news.
Some of the basic features worth highlighting are:
- Favorites List: The main dashboard also allows customization of favorites and watchlist. Traders simply need to click on the star icon.
- Notifications: Traders can click on the bell icon to stay notified about a particular asset’s market movements.
- Negative Balance Protection: A guarantee that you cannot lose more money than the amount you deposited.
More sophisticated traders will appreciate some of the advanced functionality on the ticket.
- Color-Coded Indicators: The colorful design incorporates sentiment features, which allow a trader to easily see whether other traders on the platform are buying or selling the instrument.
- Stop-Loss and Profit Contingency: Traders also have the ability to add stop loss and take profit conditions to their orders by checking a box and adding the prices.
- Separated Contingency Trades: Contingency tickets are set apart from other trading items.
Note: Once a trader adds a stop loss or take profit contingency to an order, there is no way to change these levels.
Market.com’s platform offers close to 100 indicators for technical analysis, which exceed the functionality available on many comparable platforms.
The Markets.com Trader platform also offers proprietary indicators for forecasting market direction, which allows traders to automate their technical analysis. In addition, the charts incorporate the sentiment tools so traders can gauge market opinions while analyzing charts.
On Mobile: Both single and multi-charting tools are available on mobile. See the mobile platform review for more details and screenshots.
The charting software also incorporates the trader’s orders and stops on the display, which is a very nice feature not available on many other platforms.
The trader’s activity is shown with an order number and a dotted line with trading levels. This feature allows traders to see how their stops or take profit levels compare with key technical levels in the trading instrument.
Different panels within the main trading screen link with one another. For example, when a trader clicks on a symbol, the chart and news tabs populate with information on that symbol.
Alongside an ever-present chart on the dashboard, traders can also search their positions and watchlists or pull up a trading ticket while continuing to view a chart.
Other Trading Tools
Safecap Investment Limited, the parent company of Markets.com, has collaborated with TipRanks, a leading provider of aggregated Big Financial Data, to produce certain tools for Markets.com traders:
- Daily Analyst Recommendations (DAR): This tool is available to all traders on the Markets.com platform. It collects all the public stock recommendations by leading financial analysts and presents them as real-time data.
- Insiders’ Stuff: A tool for analyzing the forms filed by insiders with the U.S. Securities and Exchange Commission (SEC) reporting their transactions. This enables traders to see whether insiders are buying or selling the shares they are trading.
- Social Sentiment: A tool for accessing the world’s most influential financial bloggers in real-time. Markets.com traders can get the latest sentiment from various financial websites, media channels, and blogs.
- Hedge Funds’ Activities (HFA): A tool for analyzing the sentiment of your holdings based on the value of shares bought or sold by hedge funds in the last quarter. With HFA, you can view the holding change and resulting holding value of the stock at hand, along with the action of the hedge fund’s transaction. The trends can be seen quarter over quarter since 2014.
On Mobile: All of the above trading tools are available on Markets.com’s mobile platform. See our mobile trading review for more.
“Bloggers’ Opinions” is a social tool for measuring the sentiment of a particular financial instrument among traders in the Markets.com community.
The Markets.com platform shows the trading trends of Markets.com traders and updates every few minutes.
The displayed percentages of an instrument’s sentiment value are calculated to the nearest 1% and are derived from real data of live open and recently closed positions.
Markets.com indicators offer insights about market and trading instrument momentum, forecasted volatility and movement, and other data.
Markets.com offers a tool for filtering, searching, and finding the top trending instruments in real-time market conditions. The categories for trending instruments include:
- Top Risers
- Top Fallers
- Top Volatile
- Top (Markets.com) Trader Trends
- 52-Week High
- 52-Week Low
- 30-Day High
- 30-Day Low
Events and Trade
Events and Trade is a Markets.com tool for taking advantage of the news cycle and events that might affect the price of instruments traded on the platform.
The tool sorts through the annual economic calendar and finds potential trading opportunities on a variety of currency pairs over a number of different time frames.
This tool is especially useful for fundamentally driven traders who have opinions about upcoming news events.
Investment Strategy Builder
The investment strategy builder allows you to create a custom trading plan.
Some of the customizable options include:
- Index selection
- Sector selection
- Average daily trading volume
- Market cap range
- Price-earnings ratio
You can also set up custom alerts called “signals” from three categories:
- Social signals — from bloggers, experts, and news networks
- Technical signals — statistics-based
- Profit/growth signals — exclusively tracking profit and growth metrics.
On Mobile: You can also use the investment strategy builder on mobile. See our mobile trading review for more.
MarketsX and Marketsi
Markets.com offers two distinct in-house trading platforms alongside the options of trading on Metatrader (MT4 & MT5) or their respective mobile applications.
The key difference is that Marketsi offers real stocks for traders, while MarketsX offers CFDs.
MarketsX is a multi-asset trading platform that includes Markets.com’s Investment Strategy Builder. The MarketsX platform offers a variety of asset classes as contracts-for-difference (CFDs).
The platform comes with real-time analytics tools, along with expert trading tips accessible from the trading dashboard.
Marketsi also comes with the investment strategy builder, alongside the ability to engage in share dealing.
Marketsi offers real stocks, meaning traders can actually own shares of their chosen companies.
Those new to share dealing have the benefit of 3 months of commission-free trading. The commissions thereafter are:
- EU Shares (French, German, and Spanish) = 0.1% (min €10)
- UK Shares = 0.1% (min £8)
- US Shares = 2c (min $15)
- AU Shares = 0.1% (min A$10)
MetaTrader is trading software created by MetaQuotes and supported by Markets.com. It gives traders the ability to automate trading, working with specialized trading tools, in-app charting, and customizable technical indicators.
While MT4 was built exclusively for Forex trading, MT5 supports the trading of multiple CFD assets, including indices, and commodities.
The Markets.com trading dashboard and platform are feature-rich, but Metatrader offers additional chart analytics functionalities, along with a broader, simpler trading interface designed for efficiency, rather than ease-of-use.
Markets.com Education Resources
The Markets.com Education Center offers a comprehensive suite of educational resources for traders who want learn more about all aspects of trading. The tools are free for Markets.com customers:
- Live webinars and video tutorials
- Economic events
Live Webinars and Video Tutorials
Markets.com also offers a set of pre-recorded video tutorials.
On Mobile: The tutorials and live webinars are also accessible on-the-go on mobile. See our mobile trading review for more.
Markets.com has a section of its website dedicated to helping traders decipher and understand key economic events like the Fed and ECB decisions on interest rates.
Other events covered include gross domestic product (GDP) summaries and the producer price index (PPI). The information is presented in a series of short videos.
Trading On Markets.com
Before registering to start trading with Markets.com, there are a few things that traders in should know.
Markets.com Trading Products
Markets.com offers customers trading in CFDs on eight different classes of assets:
- Currency Pairs (Forex)
Markets.com traders have access to markets in 2,000 shares from 12 major markets. Some of the most popular shares available include:
- USA: Apple, Netflix, Uber, Adobe, AMD
- UK: Avast, Aveva, Just Eat, Sage
- Germany: Bayer, Freenet, Allianz
- France: Atos, Gecina, Scor, Ingenico
- Spain: Bankia, Bankinter, BBVA, Indra
- Italy: Intesa, BMPS, SNAM, Tenaris
- Netherlands: ING, Shell, Fugro
- Sweden: Castellum, Fabege, Swedbank, SSAB
- Denmark: Aegon, Coloplast, Vestas
Traders can use the leverage of up to 1:5 on share CFDs of companies that are from the following countries:
Australia, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Italy, Japan, Netherlands, Norway, Poland, Portugal, Russia, South Africa, Spain, Sweden, Switzerland, the UK, and the USA.
Currency Pairs (Forex)
Markets.com provides markets in more than 60 pairs including all majors, minors and many exotics.
Exchange-Traded Funds (ETFs)
Markets.com traders have access to more than 50 ETFs across the globe, including:
- 20+ Year Treasury – UltraShort – ProShares
- All Country World Index
- Brazil Index
- China CSI 300 AMC Index
- Commodity Tracking – DB PowerShares
- Consumer Discretionary SPDR
- Consumer Staples Select Sector Fund – SPDR
- Crude Oil – Ultra Bloomberg – ProShares
- Crude Oil – UltraShort Bloomberg – ProShares
- Dow Jones Industrial Average – SPDR
- Emerging Markets High Dividend – WisdomTree
- Energy Select Sector Fund – SPDR
- ESG MSCI USA Leaders ETF
- Euro Trust – CurrencyShares
- Financial Select Sector Fund – SPDR
- Financial Shares Bear 3X Daily – Direxion
- Financial Shares Bull 3X Daily – Direxion
- Gold Miners Bull 3X Daily Index – Direxion
- Health Care Select Sector SPDR
- Industrial Select Sector Fund – SPDR
- IPO – Renaissance
- Jr. Gold Miners Bull 3X Daily – Direxion
- Lithium and Battery Tech
- Materials Select Sector Fund – SPDR
- Mexico MSCI – iShares
- MSCI KLD 400 Social ETF
- MSCI USA ESG Select ETF
- Natural Gas Long 3X ETN – VelocityShares
- Nuveen ESG Small-Cap ETF
- Oil – United States Fund
- QQQ – Ultra – ProShares
- QQQ – UltraPro – ProShares
- QQQ – UltraShort – ProShares
- QQQ UltraPro Short – ProShares
- Russell 2000 – iShares
- Russell 2000 Growth – iShares
- Russell2000 – UltraPro – ProShares
- Russell2000 – UltraShort – ProShares
- S&P 500 ETF Trust – SPDR
- S&P ASX 50 Fund – SPDR
- S&P Global Clean Energy ETF
- S&P MidCap 400
- S&P500 – Ultra – ProShares
- S&P500 – UltraPro – ProShares
- S&P500 – UltraPro Short – ProShares
- S&P500 – UltraShort – ProShares
- Silver Trust – iShares
- Small Cap Shares – Bear 3X Daily – Direxion
- South Korea MSCI – iShares
- Taiwan MSCI – iShares
- Technology Select Sector Fund – SPDR
- Total Stock Market ETF – Vanguard
- Ultra Silver – ProShares
- US LargeCap Dividend – WisdomTree
- US Utilities – iShares
- Utilities Staples Select Sector Fund – SPDR
- Xtrackers MSCI USA ESG Leaders Equity ETF USSG
Markets.com traders can trade more than 40 major indices from over 20 countries including the S&P 500, Dow Jones, NASDAQ, Nikkei, DAX, and FTSE 100, as well as:
- Amsterdam 25 – Futures
- Australia 200 – Futures
- China 50 – Futures
- Europe 50 – Futures
- France 40 – Futures
- Germany 30 – Futures
- Germany 50 – Futures
- Hong Kong 45 – Futures
- India 50 – Futures
- Italy 40 – Futures
- Japan 225 – Futures
- Msci Taiwan – Futures
- Poland 20 – Futures
- Spain 35 – Futures
- Swiss 20 – Futures
- Tech 100 – Futures
- UK 100 – Futures
- USA 2000 – Futures
- USA 30 – Futures
- USA 500 – Futures
- UK 100
- Australia 200
- Germany 30
- Europe 50
- France 40
- Hong Kong 45
- Japan 225
- Spain 35
- Tech 100
- USA 30
- USA 500
- UK 100
- Australia 200
- Germany 30
- Dollar Index
- Europe 50
- Hong Kong 45
- Tech 100
- USA 30
- USA 500
Markets.com provides markets in over 25 of the most popular hard and soft commodity CFDs globally:
Markets.com “blends” are baskets of shares that are combined to reflect a shared theme that can potentially be linked to specific market trends or developments.
Traders in blends get exposure to a number of shares in specific sectors as a single product.
There are a total of 20 blends available for traders.
- BillAckman Blend
- Brexit Losers Blend
- Brexit Winners Blend
- Buffett Blend
- Cannabis Blend
- Dogs Of The Dow Blend
- Einhorn Blend
- ESG Leaders Blend
- Fashion Blend
- Gerstner Blend
- ICAHN Blend
- Oil and Petroleum Blend
- Social Media
- Soros Blend
- Trade War Losers Blend
- Trade War Winners Blend
- UK High Street Blend
- US Technology
Markets.com offers 6 of the major cryptocurrencies as tradable instruments. These are:
- Bitcoin Futures
- Bitcoin Cash
Please Note: Availability subject to regulations. Cryptocurrency CFDs are not available to UK retail traders.
Markets.com provides markets on CFDs for several popular bond instruments:
- GER 10Y Bond
- Gilt 10Y Bond
- US TBond 30Y
- US TNote 10Y
On Mobile: All of the above assets can be traded on mobile, too. See our mobile trading review for more.
Markets.com Account Types
Markets.com keeps its simple and offers three account types. One of these is a demo account, while the other two real-money accounts are retail and professional accounts.
Retail and Professional Accounts
Both retail and professional accounts require real money to trade. New clients can sign up for either option, although the requirements are different.
The retail account has no experiential requirements, although traders are still screened through a few questions that assess trading knowledge and experience.
The professional account offers lower spreads and premium trading tools like premium reporting and analysis. Professional accounts also have allocated account managers.
Professional Margin Rates and Leverages
Professional traders are exempt from retail regulatory limits, and are subject to the following margin rates:
- Major FX pairs: 300:1
- Major Indices: 200:1
- Gold: 200:1
- Commodities: 150:1
- Equities: 10:1
- Cryptocurrencies: 10:1
Retail Trader Protection
As a retail trader, you have several regulatory measures to protect you. As a professional trader, these do not apply.
- Restrictions on CFDs: leverage restrictions to prevent losses over a particular limit.
- Disclosures: full disclosures TTA disclosure when trading CFDs.
- Knowledge and Experience: pre-cautionary assessment of necessary knowledge to carry out certain trades.
- Order Execution: entitled to Markets.com’s “Best Execution” practices, including the prioritized overall cost of trade, notifications about obstacles in carrying out the order, frequent periodic statements.
- Fund Safeguarding: funds kept in separate, secure accounts.
- FSCS Investor Compensation: eligible for compensation under the FSCS.
Criteria for Professional Accounts
To qualify for a professional account, traders must meet the following criteria:
- Size of financial instrument portfolio to exceed €500,000 (including cash deposits)
- At least one year of professional experience in the financial sector
- At least 10 transactions executed per quarter over the past 4 quarters (of “significant size” – no exact amount provided by Markets.com)
Traders do not need prior professional trading experience to be approved for a professional account.
The free demo account has the same screen layout as the live trading account.
Traders can toggle back and forth between the demo and real money account with the button on the bottom left of the main screen.
The account also comes with 10,000 demo credits of the account holder’s chosen currency, including all educational resources, as well as access to the live webinars and social trading tools. The demo has no expiration.
Traders can open a real money account with $/€/£ 250.
The quantity is the same regardless of the currency used to make the deposit. All account types come with access to Markets.com 24/5 support and all of the site’s educational materials.
Markets.com Spreads and Commissions
Traders don’t pay commissions on CFD trades. Instead, they pay a Markets.com spread on each trade.
The broker offers very competitive pricing on all its CFDs including spreads as low as 2 pips on popular currency pairs such as GBP/USD and EUR/USD.
Markets.com informs trades of the minimum spread on each product. However, if market volatility increases, these Markets.com spreads may be greater.
Markets.com spreads are variable. Visit the broker for up to date figures.
Spreads on Shares
Spreads on the more than 2,000 share CFDs available for trading vary greatly by country and liquidity in the underlying shares. Traders should consult the Markets.com website for more details.
Spreads on Currency Pairs
Markets.com breaks their forex pairs into the following subsets: Primary, Major, Minor, and Exotic.
Primary Forex Spreads
|Instrument||Spreads in Pips (as low as)|
Major Forex Spreads
|Instrument||Spreads in Pips (as low as)|
Minor Forex Spreads
|Instrument||Spreads in Pips (as low as)|
Exotic Forex Spreads
|Instrument||Spreads in Pips (as low as)|
Spreads on Cryptocurrency
Here are examples spreads for some of Markets.com’s top crypto assets:
|Asset (Symbol)||Spread||Spread Per Unit|
|Bitcoin (BTC) / US Dollar (USD)||0.4107%||132.17|
Spreads on Indices
Here are examples spreads for some of Markets.com’s top indices:
|Index||Spread||Spread Per Unit|
|USA 30 – Futures||0.0103%||3.20|
|Germany 30 – Futures||0.0101%||2.00|
|UK 100 – Futures||0.0210%||1.40|
Spreads on ETFs
Here are examples spreads for some of Markets.com’s top ETFs:
|ETF (Symbol)||Spread||Spread Per Unit|
|ProShares Ultra (QQQ)||0.0594%||0.06|
Markets.com’s spreads are variable. Visit the broker for up to date figures.
Spreads on Commodities
Here are examples spreads for some of Markets.com’s top commodities:
|Commodity (Abbreviation)||Spread||Spread Per Unit|
|Brent Oil Futures Feb-21 (CBG21)||0.0540%||0.03|
Spreads on Bonds
Here are examples spreads for some of Markets.com’s top bonds:
|Bond||Spread||Spread Per Unit|
|US TNote 10Y||0.0438%||0.06|
|Gilt 10Y Bond||0.0447%||0.06|
|GER 10Y Bond||0.0339%||0.06|
Customers pay no other Markets.com commissions, including when depositing and withdrawing funds. There are no hidden commissions at Markets.com, and the company is mainly compensated for its services through the spread and daily swap charges.
Maximum Leverage and Margins
CFD traders on the Markets.com platform have access to varying amounts of maximum leverage depending on the products they are trading. The maximum leverage amount for retail clients are:
|Forex majors||Up to 1:30|
|Non-major currency pairs, gold, and major indices||Up to 1:20|
|ETFs, blends, and shares||Up to 1:5|
|Investment Strategy Builder||Up to 1:1|
The above maximum leverages are for retail clients only. Professional account leverages are up to 1:300.
Markets.com margin requirements for each trade appear in the trade window when opening a ticket. Traders on the Markets.com platform can see the available margin and margin used in real-time.
When a trader’s margin ratio (calculated as equity divided by initial margin) decreases, the account bears a greater risk of having its positions closed out by Markets.com.
Traders can find the precise Markets.com margin requirements for each security on the website or trading platform.
Negative Balance Protection
A vital feature of Markets.com retail traders is its negative balance protection. Negative balance protection ensures that regardless of how you trade turns out, you will not lose more money than the amount you initially deposited.
Funding and Deposits
Markets.com has a minimum deposit amount for new accounts. Traders pay $/€/£100 to open an account – the quantity is the same regardless of the currency.
Markets.com services customers worldwide with the exception of a few countries, including the US, where local regulations prohibit traders from opening accounts.
Traders opening an account have several funding choices:
- Credit cards: Markets.com accepts Visa, MasterCard, and Diners Club.
- Wire Transfer: Markets.com allows bank-to-bank or person to institution wire transfers of funds. The broker doesn’t allow cash transfers into any of its bank accounts.
- Fast Wire Transfer: This allows traders to wire funds in their local currency, which saves currency conversion charges.
- E-Wallets: PayPal, Skrill, and Neteller.
- Other methods: Markets.com accepts other country-specific funding methods. Traders should inquire with customer service.
Before you can trade with Markets.com for the first time, traders in need to verify their account with the following information:
- Proof of Identification
- Proof of Residence
- National Client Identifier (NCI) – like a passport, or driving license number
Demo account registrants do not need to verify their accounts.
On Mobile: Account verification can also be performed on mobile. See our mobile trading review for more.
Proof of Identification
Clear copy of a valid Passport; if this is not available, you have to provide a copy of your National ID or Driver’s license. Passports should be provided at your earliest convenience.
Note that all details must be clearly visible:
- Full name
- Date of birth
- Date of expiry
- Documents’ numbers and full security strips if applicable.
Proof of identification displaying initials will not be accepted as proof of identity.
Proof of Residence
The proof of residence can include items issued by a financial institution, utility company, government agency or judicial authority:
|Acceptable Form of Proof||Unacceptable Form of Proof|
|Credit card statement||Hand written biils|
|Electricity bill||Invoices for purchasing goods|
|Water or gas bill|
|Landline phone bill|
|Internet or TV service|
*Proof of residence documents must have been issued within the last six months. All documents provided must be issued in the name of the client; third-party documents will not be accepted.
National Client Identifier (NCI)
As part of regulatory reporting obligations, Markets.com is required to verify your NCI. To validate your NCI, you need to provide them with the documents indicated above.
Based on your nationality, additional documentation may be required such as a clear copy of a Citizen Card, Taxpayer card, Passport, National Insurance number, National Identification number, document indicating your fiscal code, or similar.
As part of account verification, additional information may be required to meet regulatory requirements, including:
- Proof of Phone Number – Proof can take the form of a mobile or landline phone bill, a tax statement, a bank statement, a payslip, or any other official document issued by a third party that carries your name and phone number. The document must indicate your full name as per your identification documents. To approve the submitted document, an employee from Markets.com will contact you on the phone number indicated in the document.
- Bank Confirmation Letter — Letter from your banking institution, based in the EEA or an equivalent country, which includes your verified Full Name, Address, Date of Birth, and Passport/ID number. If the passport or ID number is different from the one on the identification document previously submitted Markets.com will require a clear copy of it.
Traders can only withdraw funds using the same method used to deposit them.
Markets.com does not charge for withdrawals. Please keep in mind, however, that some banks may charge transaction fees.
There is a minimum withdrawal amount for every payment method as listed below:
- Credit/Debit card: minimum 10 USD/EUR/GBP
- Wire Transfer: minimum 100 USD/EUR/GBP and 20 EUR within EU
Markets.com was founded in 2008 under the name GFC Markets. In 2010 it took the name Markets.com after its owner Safecap Investments Ltd merged with forex software developer TradeFX.
With multiple awards under their belt in the customer services department, Markets.com have gained notoriety for their exceptional support team and infrastructure.
Markets.com support team is ready to handle client requests 24/5 via:
- Support tickets
- Live chat
Support is available on desktop, tablets, and mobile.
Knowledgebase and Resources
Alongside the outstanding live support availability, Markets.com offers a support center with a list of pre-answered frequently asked questions.
There is also a dedicated page with all publicly-disclosable legal documents, so traders can familiarize themselves with possible legal pitfalls and limitations.
Where Does Markets.com Operate?
Markets.com serves customers in dozens of countries in Europe, Africa, Asia, and the Americas.
- Antigua and Barbuda
- Burkina Faso
- Côte d’Ivoire
- Cabo Verde
- Central African Republic
- Congo (Congo-Brazzaville)
- Costa Rica
- Dominican Republic
- El Salvador
- Equatorial Guinea
- Eswatini (fmr. “Swaziland”)
- Holy See
- Marshall Islands
- North Korea
- North Macedonia
- Palestine State
- Saint Kitts and Nevis
- Saint Lucia
- Saint Vincent and the Grenadines
- San Marino
- Sao Tome and Principe
- Saudi Arabia
- Sierra Leone
- Solomon Islands
- South Africa
- South Sudan
- United Arab Emirates
- United Kingdom
Customers in the following countries and territories are NOT allowed to open accounts due to local laws and regulations:
- Democratic People’s Republic of Korea (North Korea)
- European Union Member States
- Hong Kong
- New Zealand
- Northern Mariana Islands
- Puerto Rico
- Sri Lanka
- Trinidad and Tobago
- USA and its dependent territories
Markets.com’s customer support is available in the following languages:
Can I Trust Markets.com?
Yes, Markets.com is a secure way to trade CFDs and is regulated by two regulatory bodies:
- Financial Conduct Authority (FCA) in the UK (Registration number: 607305)
- Cyprus Securities Exchange (CySEC) in Cyprus (Registration number: 092/08)
- Financial Sector Conduct Authority (FSCA) in South Africa (Registration number: 43906)
One such requirement is that the broker must submit financial statements regularly to CySEC to ensure that the firm possesses adequate capital to operate.
See the table below for exactly which regulator covers and what protection is offered.
|Regulator||Countries Covered||Protection Offered||Additional Protection Offered|
|Financial Conduct Authority (FCA)||Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, UK.||All client funds are held in a segregated client bank account||Financial Services Compensation Scheme (FSCS) may cover up to £50,000 if City Index fails.|
|Cyprus Securities Exchange (CySEC)||Andorra, Argentina, Austria, Bahrain, Belgium, Bulgaria, Chile, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Gibraltar, Greece, Hungary, Iceland, Isle of Man, Israel, Italy, Kuwait, Latvia, Liechenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, The Netherlands, Norway, Oman, Poland, Portugal, Qatar, Romania, Saudi Arabia, Slovakia, Slovenia, Spain, South Africa, Sweden, Switzerland, United Kingdom, United Arab Emirates and Uruguay||All client funds are held in a segregated client bank account.||Investor Compensation Fund may provide up to €20,000 if Markets.com fails.|
|Financial Sector Conduct Authority (FSAC)||South Africa||FSCA ensures consumers are treated fairly by the financial services providers they deal with, and that they enjoy a safe trading environment.|
Markets.com On The LSE
Traders should also take comfort in the fact that Playtech plc, the parent company of Markets.com, is publicly traded on the London Stock Exchange main market and is a constituent of the FTSE250.
As a publicly-traded firm, it must regularly disclose information to the public about its financial health.
Is Markets.com Technologically Secure?
Markets.com uses SSL encryption technology to protect its servers from hackers and unauthorized access. The broker only works with PCI-certified international payment service providers.
In addition, Markets.com uses firewalls and encryption to protect data transmissions.
Who is Markets.com regulated by?
Safecap Investments Limited operates Markets.com, and the company is regulated by the Financial Conduct Authority (FCA) in the UK, the Cyprus Securities and Exchange Commission (CySEC), and the Financial Sector Conduct Authority (FSAC) in South Africa. Markets.com’s CySEC license number is 092/08, while their FSCA license number is 43906.
Who owns Markets.com?
Markets.com is a subsidiary company of a much larger firm named Playtech. Playtech was founded in 1999 in Estonia and is currently headed up by CEO Mor Weizer. The company is based in London has 17 global locations. It also trades on the London Stock Exchange as a FTSE 250 entity.
The company is listed on the FTSE 250 index and trades on the London Stock Exchange. Playtech’s CEO, Mor Weizer, has held is position since May, 2007.
What is MetaTrader?
MetaTrader (MT) is a trading software application developed by MetaQuotes. It is popular amongst millions of traders industry-wide and is supported by several trading platforms. It offers additional analytics tools with an interface designed for multi-tasking.
MetaTrader 4 is a platform for trading CFD forex instruments while MetaTrader 5 is used to trade other asset classes like stocks and indices alongside forex CFDs.
How do I withdraw money from Markets.com?
To withdraw your funds from Markets.com, head over to the menu on the top-right of your screen. Select the currency sign, click the dropdown arrow, and select “Withdraw.” Before you can withdraw your funds (desktop or mobile), you need to perform a full account verification.
You can only withdraw funds using the same method you used to deposit those funds with.
How long do withdrawals take with Markets.com?
The duration of your withdrawal process depends on your method of withdrawal. Credit card withdrawals can take anywhere between 2-to-8 days, wire transfers may take between 2-to-5 days, while all other payment methods like PayPal and Neteller are said to take 2 days. Markets.com does NOT charge withdrawal fees, although payment providers may.
Is Markets.com a good broker?
Markets.com is a feature-rich trading platform provider with an award-winning customer service team. What makes a “good” trading platform or broker depends on the individual trader’s needs — there are many factors to consider. Markets.com offers a responsive platform, is regulated by three financial authorities, and is owned by a company trading on the London Stock Exchange.
Credits: Original article written by Lawrence Pines. Updates and additions in Feb 2021 by Marko Csokasi with contributions from the Commodity.com editorial team.
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